There are 152 videos in the "Sharing Bad News" collection

Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Gordon Bethune, Former CEO, Continental Airlines Synopsis:Reflections on turnaround at Continental Airlines.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Anne Mulcahy, CEO, Xerox Synopsis:Reflections on turnaround at Xerox.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Herb Kelleher, Former CEO, Southwest Airlines Synopsis:Reflections on culture at Southwest Airlines.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Elie Antoun, CEO, Synopsis:CEO is challenged by company founders who question his authority.
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Subject Area: Power and PoliticsDecision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Gene Kohn, CEO, KPF Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: Human Resources
Industry: Services
Leadership topic: Difficult Conversations
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: OperationsHuman ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Brian NeSmith, CEO, Blue Coat Synopsis:CEO faces manager whose current performance is hindered by survivor guilt from past rounds of layoffs.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Strategic ManagementDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Brian Lillie, VP, VeriSign Synopsis:VP inherits an unqualified team for a strategically important project.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Taking Charge
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Danny Shader, CEO, Good Technology Synopsis:To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Subject Area: Power and PoliticsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:CEO considers the risks of maintaining high ethical standards in a corrupt business environment.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Making Ethical Decisions
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:Non-profit manager describes a situation where careful listening was simply not enough.
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Subject Area: Decision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Motivating Teams
Shawn Wang, CFO, Baidu Synopsis:CFO of publicly-traded Chinese firm must contend with an employee who is taking bribes, a common practice in China.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Executive (C-Level)
Business Function: Finance/Accounting
Industry: High Tech
Leadership topic: Making Ethical Decisions
Maria Eitel, President, Nike Foundation Synopsis:Executive anticipates reaction to a program proposal that seems to confirm female stereotypes.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Managing Boss and Expectations
Maria Eitel, President, Nike Foundation Synopsis:White House Media Affairs Director must address the arrogance of an intern in responding to the public.
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Subject Area: Power and PoliticsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: OperationsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO balks when an Indian government official demands a bribe or a higher price for land he wishes to buy.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Making Ethical Decisions
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: Power and PoliticsEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:To preserve the values of the company, the CEO must confront people who have different personal morals.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:CEO of a small company takes on a large company that unfairly cancels its contract.
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Subject Area: Strategic ManagementEthicsConflict
Leadership Role: Board Level
Business Function: Strategy
Industry: Healthcare
Leadership topic: Making Ethical Decisions
Dena Braeger, Captain, U.S. Army Synopsis:Army officer considers whether or not an outstanding soldier who fails a drug test should pay the consequences.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marene Allison, Officer, U.S. Army Synopsis:When faced with an emergency, it is critical for the leader to know their people to make the appropriate decisions without time to think.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role:
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: Power and PoliticsHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer lobbies outside her chain of command for the adoption of a new weapon to protect soldiers.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer must convince her stubborn superiors to launch a high-tech system aimed at saving lives.
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Subject Area: Power and PoliticsDecision-Making
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager finds employee is having personal problems that are affecting her productivity at work.
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Subject Area: Human ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO of executive search firm gives insights into what he and others look for when choosing a CEO.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to always communicate and focus on building a common culture as a company grows through acquisitions.
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Subject Area: Mergers & AcquisitionsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to not allow personal relationships interfere with professional decisions. A leader must always do the right thing.
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Subject Area: Decision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to retain good people even when faced with pressure to downsize.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Leading Change
N.R. Narayana Murthy, CEO, Infosys Synopsis:Earning respect is a fundamental part of a company's success.
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Subject Area: Power and PoliticsEthics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:As a leader it is important to be transparent and consistently open about decisions.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Sudha Murty, Chairperson, Infosys Foundation Synopsis:As leaders become financially successful, they must consider how the wealth impacts their happiness.
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Subject Area: EthicsWork/Life BalanceCareer Development
Leadership Role: Board Level
Business Function: Human Resources
Industry: Non-Profit
Leadership topic: Leading Change
Deborah Nelson, SVP Marketing, Hewlett Packard Synopsis:VP discusses the factors affecting change in an organization.
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Subject Area: Strategic ManagementDecision-MakingConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Leading Change
Deborah Nelson, SVP Marketing, Hewlett Packard Synopsis:Listening is a skill which will determine a team's ability to function at a high level.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role:
Business Function: General ManagementSales/Marketing
Industry: High Tech
Leadership topic: Motivating Teams
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:How much personal information should be shared with board members?
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Deborah Nelson, SVP Marketing, Hewlett Packard Synopsis:Senior manager discusses several key considerations for effective talent management.
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Subject Area: Human ResourcesCareer Development
Leadership Role:
Business Function: Human ResourcesSales/Marketing
Industry: High Tech
Leadership topic: Leading Change
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Former Chairman of the Girl Scouts and Vice President of Biogen Idec shares three insights that guide her in life.
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Subject Area: Decision-MakingInnovationCareer Development
Leadership Role:
Business Function: R&D/Product Development
Industry: Healthcare
Leadership topic: Work-Life Integration
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:Questions about personal diversity are important to avoid rumors.
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Subject Area: EthicsWork/Life BalanceConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO of Indian software giant attempts to persuade workers to embrace universal values.
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Subject Area: EthicsHuman ResourcesGlobalization
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:Co-founder of software start-up agonizes over whether and how to tell his colleagues that he's gay.
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Subject Area: EthicsWork/Life BalanceConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader of philanthropic foundation was the first female to attend an all-male engineering university in India four decades ago.
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Subject Area: Human ResourcesConflictCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity
Maria Eitel, President, Nike Foundation Synopsis:Executive confronts a colleague about his unspoken stereotypes in hiring.
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Subject Area: EthicsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Rebecca Halstead, General, U.S. Army Synopsis:General discusses the importance of diversity to strategy and leadership.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Leader working in a multi-cultural environment says trust is the key to communication.
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Subject Area: Strategic ManagementHuman ResourcesGlobalization
Leadership Role:
Business Function: Human Resources
Industry: High Tech
Leadership topic: Diversity
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how she thinks about taking charge and making improvements when taking charge of a unit.
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Subject Area: OperationsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Rebecca Halstead, General, U.S. Army Synopsis:General talks about the importance of after action reports for successful missions and operations.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Roger Deromedi, CEO, Kraft Synopsis:CEO shares the importance of being transparent and consistent when dealing with people at all levels of the organization.
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Subject Area: Decision-MakingEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Roger Deromedi, CEO, Kraft Synopsis:CEO shares how it is important to maintain perspective in spite of disagreements or minor frustrations.
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Subject Area: Decision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Roger Deromedi, CEO, Kraft Synopsis:CEO confirms how it is important to not always worry about how the short term may impact the long term in having a diverse career.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Board Level
Business Function: Human Resources
Industry: Products & Retail
Leadership topic: Diversity
Nancy Barry, President, Women's World Banking Synopsis:When leading people, it is important to respect them and be humble in spite of your position.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Nancy Barry, President, Women's World Banking Synopsis:Unity in an organization is important and should be prioritized since it will impact the strategy.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Motivating Teams
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel shares how she is able to motivate people to work hard and do jobs that are risky and dangerous.
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Subject Area: Human Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Strategic ManagementDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive charged with carrying out the HP-Compaq merger confronts the task of laying off ten percent of the employees.
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Subject Area: Mergers & AcquisitionsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive discusses key considerations and processes used to pull off the HP-compaq merger.
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Subject Area: Strategic ManagementDecision-MakingMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive must implement the HP-Compaq merger while controlling the flow of information.
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Subject Area: Strategic ManagementEthicsMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:Entrepreneur talks about how having an authoritarian leadership style makes an impact on long term relationships and projects.
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Subject Area: Strategic ManagementEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Executive talks about the importance of sharing success with the team and being humble as the leader.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive commands a team of people from vastly different cultures following a merger.
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Subject Area: Strategic ManagementHuman ResourcesGlobalization
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must keep her team focused during grueling six-month merger integration process.
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Subject Area: Mergers & AcquisitionsHuman ResourcesConflict
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Motivating Teams
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Manager oversees complex drug-development project despite her lack of technical background.
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Subject Area: Decision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: R&D/Product Development
Industry: Healthcare
Leadership topic: Innovation
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: EntrepreneurshipHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Dave Kaval, CEO, Golden Baseball League Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: Power and PoliticsEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: Strategic ManagementEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must respond to tough times with a special set of clear priorities.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must blend a multitude of corporate and national backgrounds into a unified workforce.
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Subject Area: Mergers & AcquisitionsHuman ResourcesGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Diversity
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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Subject Area: Decision-MakingWork/Life BalanceCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Taking Charge
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Veteran manager must help her employees face reality of life under a new owner.
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Subject Area: Mergers & AcquisitionsHuman ResourcesGlobalization
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
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Subject Area: Human ResourcesWork/Life BalanceCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Difficult Conversations
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Decision-MakingEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Maria Eitel, President, Nike Foundation Synopsis:Executive counsels a subordinate who is self-deprecating in a presentation.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Developing Leaders
Nancy Barry, President, Women's World Banking Synopsis:Executive must coach an egocentric subordinate.
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Subject Area: Power and PoliticsHuman ResourcesCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Developing Leaders
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Strategic ManagementPower and PoliticsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO discusses how to mentor enthusiastic young people whose lack of experience can easily damage a company.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: Human ResourcesConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO must gain the trust of the people in his company and the business community.
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Subject Area: Strategic ManagementHuman ResourcesWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel describes what it takes to be a good leader.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: Strategic ManagementHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:To endure as a company and a leader, it is important to make ethical decisions.
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Subject Area: EthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Integrity is important for everybody within an organization. It could mean the difference between life and death.
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Subject Area: Ethics
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader discusses how important and dignified it is to accept gifts especially when offering gifts.
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Subject Area: Ethics
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Kent Thiry, CEO, DaVita Synopsis:Charismatic CEO's visibility becomes a liability in the eyes of his team.
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Subject Area: Power and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Diversity
Gayle Colvin, Colonel, U.S. Air Force Synopsis:An Air Force Academy leader must help cadets overcome gender and racial biases.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Diversity
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Power and PoliticsDecision-MakingConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: OperationsHuman ResourcesConflictCareer Development
Leadership Role: Middle Manager
Business Function: Human ResourcesSales/MarketingGeneral Management
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Power and PoliticsMergers & AcquisitionsHuman ResourcesConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: ServicesProducts & Retail
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: OperationsDecision-MakingGlobalization
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must resolve a strategic dispute with his boss when a division they launched runs into trouble.
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Subject Area: Power and PoliticsDecision-MakingEntrepreneurship
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Marten Mickos, former CEO, MySQL Synopsis:A giant rival’s surprise move tests the mettle of a small company’s executive team.
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Subject Area: Decision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Carlos Ghosn, Chairman/CEO, Nissan & Renault Synopsis:A French businessman must overturn cherished traditions at a Japanese auto giant to revive it.
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Subject Area: Power and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Michael Marks, Former Chairman & CEO, Flextronics Synopsis:A CEO's decision will cost him either $100 million or a major customer.
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Subject Area: Power and PoliticsDecision-MakingEthics
Leadership Role: Board Level
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Making Ethical Decisions
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: StrategySales/MarketingGeneral Management
Industry: ServicesProducts & Retail
Leadership topic: Managing Boss and Expectations
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO struggles with whether or not to fund disaster relief when the non-profit organization is financially constrained.
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Subject Area: Strategic ManagementDecision-MakingEthics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must understand the cultural dynamics and then drive change for a positive impact from diversity.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role:
Business Function: Strategy
Industry: Military/Government
Leadership topic: Diversity
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must decide whether or not to follow her Commander's orders when she disagrees with his decision.
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Subject Area: OperationsDecision-MakingEthicsConflict
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Taking Charge
Kate Richardson, Superintendent, National Park Service Synopsis:National Park Service Superintendent must unify a disparate organization that lacks common focus, branding, mission, and vision.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: Power and PoliticsDecision-MakingConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: OperationsDecision-MakingConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: OperationsDecision-MakingConflict
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Decision-MakingHuman ResourcesCareer Development
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to proceed when supervisor makes a decision that would present a clear conflict of interest.
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Subject Area: Power and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Deanna Won, Officer, Air Force Synopsis:Leader must determine how to deal with problem employee who is disruptive to group.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Middle Manager
Business Function: Human ResourcesOperations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Peter Loescher, CEO, Siemens Synopsis:CEO is recruited after previous leaders left with scandalous charges and must inspire company to recover it's strong reputation while leading positive reform.
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Subject Area: Strategic ManagementPower and PoliticsEthicsGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Peter Loescher, CEO, Siemens Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: StrategyGeneral Management
Industry: Services
Leadership topic: Leading Change
Bob Barbee, Superintendent, National Park Service Synopsis:National Park Service Superintendent must determine whether or not to support a fire team leader who determines it is necessary to jeopardize a pristine part of the park resource in the effort to limit a forest fire’s advance.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflict
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army leader must overcome his own fears and uncertainty to lead decisively and courageously through overwhelming odds.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Strategic ManagementOperationsDecision-MakingMergers & AcquisitionsHuman Resources
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Strategic ManagementPower and PoliticsHuman ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: OperationsDecision-MakingFinance/Accounting
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must voice discord with local officials about participation in high profile event.
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Subject Area: Power and PoliticsDecision-MakingConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must determine how to balance family loyalties with business.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingEntrepreneurshipWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board Member of Non-Profit must determine how to advise and handle a leader who may be undermining organization's efficiency and success.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: ConsultingGeneral Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Kate Surman, Administrative Director, South Bay Cancer Center at Stanford Hospital and Clinics Synopsis:A leader works to better understand the patient experience and design a new method of care.
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Subject Area: Decision-MakingInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Rob Siegel, General Manager, Video Software and Solutions, GE Security Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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Subject Area: Decision-MakingInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementR&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Innovation
Jason Rosenthal, CEO, Lytro Synopsis:The CEO struggles with how to align his resources to optimize the market and evolving technology.
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Subject Area: Strategic ManagementDecision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: StrategyGeneral Management
Industry: High Tech
Leadership topic: Innovation
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior leader talks about how she works to build relationships in ways that matter.
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Subject Area: Decision-MakingWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Work-Life Integration
Trae Vassallo, Investor and General Partner, Kleiner Perkins Caufield & Byers Synopsis:A senior executive constantly challenges herself to learn new things with her family.
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Subject Area: Decision-MakingWork/Life Balance
Leadership Role: Senior Manager (VP-level)
Business Function: Finance/Accounting
Industry: Financial
Leadership topic: Work-Life Integration
Trae Vassallo, Investor and General Partner, Kleiner Perkins Caufield & Byers Synopsis:A senior executive focuses her time on either her work or family and manages her time to limit distractions.
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Subject Area: Decision-MakingWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Financial
Leadership topic: Fitting In and Standing Out
Fran Maier, Founder and CEO, Various Ventures Synopsis:Senior leader talks about how she missed opportunities because she did not appreciate her abilities.
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Subject Area: Power and PoliticsDecision-MakingEntrepreneurshipWork/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: Consulting
Industry: High Tech
Leadership topic: What I Wish I Knew
Fran Maier, Founder and CEO, Various Ventures Synopsis:A woman entrepreneur must often prove “she is hungry enough” to be an entrepreneur because she does not fit the stereotype.
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Subject Area: Decision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function:
Industry: Services
Leadership topic: Fitting In and Standing Out