There are 105 videos in the "Raising the Bar" collection

Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Gordon Bethune, Former CEO, Continental Airlines Synopsis:Reflections on turnaround at Continental Airlines.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Herb Kelleher, Former CEO, Southwest Airlines Synopsis:Reflections on culture at Southwest Airlines.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Gene Kohn, CEO, KPF Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Board Level
Business Function: Human Resources
Industry: Services
Leadership topic: Difficult Conversations
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: ConflictHuman ResourcesOperations
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Brian NeSmith, CEO, Blue Coat Synopsis:CEO faces manager whose current performance is hindered by survivor guilt from past rounds of layoffs.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Brian Lillie, VP, VeriSign Synopsis:VP inherits an unqualified team for a strategically important project.
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Subject Area: Human ResourcesStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Taking Charge
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Danny Shader, CEO, Good Technology Synopsis:To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Maria Eitel, President, Nike Foundation Synopsis:White House Media Affairs Director must address the arrogance of an intern in responding to the public.
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Subject Area: Human ResourcesPower and Politics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: EthicsHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:To preserve the values of the company, the CEO must confront people who have different personal morals.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Andrea So, Captain, U.S. Army Synopsis:Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
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Subject Area: OperationsPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager finds employee is having personal problems that are affecting her productivity at work.
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Subject Area: ConflictHuman Resources
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO of executive search firm gives insights into what he and others look for when choosing a CEO.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to always communicate and focus on building a common culture as a company grows through acquisitions.
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Subject Area: Human ResourcesMergers & Acquisitions
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to not allow personal relationships interfere with professional decisions. A leader must always do the right thing.
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Subject Area: Decision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Dick Kovacevich, Chairman, Wells Fargo Synopsis:It is important to retain good people even when faced with pressure to downsize.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Leading Change
Deborah Nelson, SVP Marketing, Hewlett Packard Synopsis:Senior manager discusses several key considerations for effective talent management.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role:
Business Function: Sales/MarketingHuman Resources
Industry: High Tech
Leadership topic: Leading Change
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO of Indian software giant attempts to persuade workers to embrace universal values.
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Subject Area: EthicsGlobalizationHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader of philanthropic foundation was the first female to attend an all-male engineering university in India four decades ago.
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Subject Area: Career DevelopmentConflictHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity
Maria Eitel, President, Nike Foundation Synopsis:Executive confronts a colleague about his unspoken stereotypes in hiring.
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Subject Area: EthicsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Rebecca Halstead, General, U.S. Army Synopsis:General discusses the importance of diversity to strategy and leadership.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Leader working in a multi-cultural environment says trust is the key to communication.
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Subject Area: GlobalizationHuman ResourcesStrategic Management
Leadership Role:
Business Function: Human Resources
Industry: High Tech
Leadership topic: Diversity
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how she thinks about taking charge and making improvements when taking charge of a unit.
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Subject Area: Human ResourcesOperations
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Roger Deromedi, CEO, Kraft Synopsis:CEO confirms how it is important to not always worry about how the short term may impact the long term in having a diverse career.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Board Level
Business Function: Human Resources
Industry: Products & Retail
Leadership topic: Diversity
Nancy Barry, President, Women's World Banking Synopsis:When leading people, it is important to respect them and be humble in spite of your position.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel shares how she is able to motivate people to work hard and do jobs that are risky and dangerous.
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Subject Area: Human Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive charged with carrying out the HP-Compaq merger confronts the task of laying off ten percent of the employees.
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Subject Area: Human ResourcesMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:Entrepreneur talks about how having an authoritarian leadership style makes an impact on long term relationships and projects.
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Subject Area: EntrepreneurshipHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Executive talks about the importance of sharing success with the team and being humble as the leader.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive commands a team of people from vastly different cultures following a merger.
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Subject Area: GlobalizationHuman ResourcesStrategic Management
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Pradeep Jotwani, SVP, Supplies, Hewlett Packard Synopsis:Manager must keep operating standards high despite anxiety and uncertainty during a merger.
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Subject Area: OperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must keep her team focused during grueling six-month merger integration process.
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Subject Area: ConflictHuman ResourcesMergers & Acquisitions
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Motivating Teams
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: ConflictEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Dave Kaval, CEO, Golden Baseball League Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: EntrepreneurshipHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: EntrepreneurshipHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must respond to tough times with a special set of clear priorities.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must blend a multitude of corporate and national backgrounds into a unified workforce.
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Subject Area: GlobalizationHuman ResourcesMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Diversity
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Veteran manager must help her employees face reality of life under a new owner.
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Subject Area: GlobalizationHuman ResourcesMergers & Acquisitions
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
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Subject Area: Career DevelopmentHuman ResourcesWork/Life Balance
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Difficult Conversations
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Decision-MakingEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Maria Eitel, President, Nike Foundation Synopsis:Executive counsels a subordinate who is self-deprecating in a presentation.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Developing Leaders
Nancy Barry, President, Women's World Banking Synopsis:Executive must coach an egocentric subordinate.
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Subject Area: Career DevelopmentHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Developing Leaders
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Human ResourcesPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO discusses how to mentor enthusiastic young people whose lack of experience can easily damage a company.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: ConflictHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO must gain the trust of the people in his company and the business community.
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Subject Area: Human ResourcesStrategic ManagementWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel describes what it takes to be a good leader.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: ConflictHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:An Air Force Academy leader must help cadets overcome gender and racial biases.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Diversity
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Career DevelopmentConflictHuman ResourcesOperations
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Career DevelopmentConflictHuman ResourcesMergers & AcquisitionsPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: Decision-MakingOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: Decision-MakingOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Mike Folgner, former General Manager, Video, Yahoo Synopsis:After Yahoo acquires his early-stage startup, an entrepreneur must manage a team resistant to change.
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Subject Area: ConflictInnovationOperations
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: High Tech
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: EntrepreneurshipOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: ConflictWork/Life BalanceEthicsDecision-MakingPower and PoliticsOperations
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: ServicesProducts & Retail
Leadership topic: Managing Boss and Expectations
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must decide whether or not to follow her Commander's orders when she disagrees with his decision.
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Subject Area: ConflictDecision-MakingEthicsOperations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Taking Charge
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: Decision-MakingOperationsConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Nicole Malachowski, Officer, United States Air Force Synopsis:Air Force Officer must determine whether or not to include a pilot who has a great attitude but lacks the necessary expertise for critical missions.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: ConflictDecision-MakingOperations
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Career DevelopmentDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Leader must determine how to deal with problem employee who is disruptive to group.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply ChainHuman Resources
Industry: Military/Government
Leadership topic: Developing Leaders
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Dave Almand, Officer, U.S. Air Force Synopsis:Commander must maintain team's motivation after organization's leader commit suicide, leading to low morale, uncertainty, fear and copy cats.
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Subject Area: Operations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Dave Mihalic, Superintendent, National Park Service Synopsis:A new National Park Superintendent must establish a presence in a region that is opposed to any government people or influence.
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Subject Area: OperationsPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: Career DevelopmentOperations
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Bill Henry, Principal Vice President, Bechtel Corporation Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: OperationsPower and Politics
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Vision, Values, and Culture
Donn Grimm, Principal Vice President, Bechtel Corporation Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: ConflictOperations
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Human ResourcesStrategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Michael Creasey, Superintendent, National Park Service Synopsis:Vice Superintendent turns around a team and organization to seek national support.
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Subject Area: Strategic ManagementOperationsPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: Finance/AccountingOperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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Greg Poulsen, Senior Vice President and Chief Strategy Officer, Intermountain Healthcare Synopsis:Hospital Executive analyzes patterns around physician delivery of care to innovate within a 22 hospital, 185-clinic integrated health system in order to stay operationally efficient, maintain a high level of patient safety and deliver results.
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Subject Area: Strategic ManagementInnovationOperations
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation