There are 116 videos in the "Overcoming Team Differences" collection

Bill Campbell, Chairman, Intuit Synopsis:CEO contends with a manager whose loyalty wavers.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Elie Antoun, CEO, Synopsis:CEO is challenged by company founders who question his authority.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Gene Kohn, CEO, KPF Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: Human Resources
Industry: Services
Leadership topic: Difficult Conversations
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: Human ResourcesOperationsConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Danny Shader, CEO, Good Technology Synopsis:To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:CEO considers the risks of maintaining high ethical standards in a corrupt business environment.
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Subject Area: ConflictEthicsPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Making Ethical Decisions
Shawn Wang, CFO, Baidu Synopsis:CFO of publicly-traded Chinese firm must contend with an employee who is taking bribes, a common practice in China.
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Subject Area: Power and PoliticsConflictEthics
Leadership Role: Executive (C-Level)
Business Function: Finance/Accounting
Industry: High Tech
Leadership topic: Making Ethical Decisions
Maria Eitel, President, Nike Foundation Synopsis:Executive anticipates reaction to a program proposal that seems to confirm female stereotypes.
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Subject Area: Power and PoliticsConflictEthics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Managing Boss and Expectations
Nancy Barry, President, Women's World Banking Synopsis:President must include a heavy-hitter in a conference despite his negativity and pomposity.
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Subject Area: ConflictPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO balks when an Indian government official demands a bribe or a higher price for land he wishes to buy.
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Subject Area: ConflictEthicsPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Making Ethical Decisions
N.R. Narayana Murthy, CEO, Infosys Synopsis:To preserve the values of the company, the CEO must confront people who have different personal morals.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:CEO of a small company takes on a large company that unfairly cancels its contract.
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Subject Area: ConflictEthicsStrategic Management
Leadership Role: Board Level
Business Function: Strategy
Industry: Healthcare
Leadership topic: Making Ethical Decisions
Dena Braeger, Captain, U.S. Army Synopsis:Army officer considers whether or not an outstanding soldier who fails a drug test should pay the consequences.
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Subject Area: Power and PoliticsConflictEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Andrea So, Captain, U.S. Army Synopsis:Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
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Subject Area: OperationsPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Bill Kern, CEO, Synopsis:CEO must negotiate a truce between the sales force and support staff.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Storytelling
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager finds employee is having personal problems that are affecting her productivity at work.
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Subject Area: ConflictHuman Resources
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army Captain in Iraq deals with a subordinate who challenges her authority based on her gender.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO inherits a CFO with fundamentally different values.
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Subject Area: ConflictPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:It is important to follow your instincts and to act quickly on important decisions.
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Subject Area: ConflictPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Difficult Conversations
Deborah Nelson, SVP Marketing, Hewlett Packard Synopsis:VP discusses the factors affecting change in an organization.
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Subject Area: ConflictDecision-MakingStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Leading Change
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:How much personal information should be shared with board members?
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Subject Area: ConflictEthicsPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Brian Lillie, VP, VeriSign Synopsis:Facing tight deadlines and a difficult project, a manager must challenge an overbearing boss who is hampering progress.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Sara Jobin, Conductor, San Francisco Opera Synopsis:Time-worn stereotypes complicate one woman's ascent to an orchestral podium.
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Subject Area: ConflictCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:Questions about personal diversity are important to avoid rumors.
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Subject Area: ConflictEthicsWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Allison Hickey, General, U.S. Air Force Synopsis:Female pilot is asked repeatedly to prove she can handle a maneuver traditionally performed by men.
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Subject Area: Power and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:Co-founder of software start-up agonizes over whether and how to tell his colleagues that he's gay.
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Subject Area: ConflictEthicsWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader of philanthropic foundation was the first female to attend an all-male engineering university in India four decades ago.
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Subject Area: Human ResourcesConflictCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:CEO must publicly establish credibility with an audience of skeptical foreign men.
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Subject Area: ConflictGlobalizationPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Diversity
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how she thinks about taking charge and making improvements when taking charge of a unit.
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Subject Area: Human ResourcesOperations
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Roger Deromedi, CEO, Kraft Synopsis:CEO shares the importance of being transparent and consistent when dealing with people at all levels of the organization.
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Subject Area: ConflictDecision-MakingEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Roger Deromedi, CEO, Kraft Synopsis:CEO shares how it is important to maintain perspective in spite of disagreements or minor frustrations.
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Subject Area: ConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Manager must digest the impact of a merger on herself before turning to the task of helping others accept it.
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Subject Area: Career DevelopmentConflictMergers & Acquisitions
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive must gain the trust of the Board.
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Subject Area: ConflictPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Pradeep Jotwani, SVP, Supplies, Hewlett Packard Synopsis:Manager must keep operating standards high despite anxiety and uncertainty during a merger.
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Subject Area: OperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must keep her team focused during grueling six-month merger integration process.
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Subject Area: ConflictHuman ResourcesMergers & Acquisitions
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Motivating Teams
Leslye Louie, SVP, Hewlett Packard Synopsis:Petite manager must assert herself against domineering rival during a merger.
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Subject Area: Power and PoliticsConflictMergers & Acquisitions
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Managing Boss and Expectations
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must decide when to fight, or give in, during merger implementation talks.
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Subject Area: ConflictMergers & AcquisitionsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Leslye Louie, SVP, Hewlett Packard Synopsis:Merger manager learns that she is negotiating over choices that her superiors have already secretly made.
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Subject Area: ConflictMergers & AcquisitionsPower and Politics
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Making Ethical Decisions
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Young manager must respond to a superior who voices negative stereotypes.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: Finance/Accounting
Industry: Financial
Leadership topic: Fitting In and Standing Out
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: ConflictEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Sara Jobin, Conductor, San Francisco Opera Synopsis:Conductor faces psychological hurdles when orchestra members resist her command.
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Subject Area: ConflictPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Taking Charge
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: ConflictHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: Human ResourcesStrategic ManagementConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:To endure as a company and a leader, it is important to make ethical decisions.
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Subject Area: ConflictEthics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Gayle Colvin, Colonel, U.S. Air Force Synopsis:An Air Force Academy leader must help cadets overcome gender and racial biases.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Diversity
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Human ResourcesOperationsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Career DevelopmentConflictHuman ResourcesMergers & AcquisitionsPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Mike Folgner, former General Manager, Video, Yahoo Synopsis:After Yahoo acquires his early-stage startup, an entrepreneur must manage a team resistant to change.
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Subject Area: ConflictInnovationOperations
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: High Tech
Leadership topic: Becoming a Leader
Dave Lyons, Former Director of Engineering, Tesla Motors Synopsis:An engineering manager feels he needs to choose between a high-stakes project deadline and good peer relationships.
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Subject Area: InnovationPower and PoliticsConflict
Leadership Role:
Business Function: R&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A junior manager wrestles with how to react to negative feedback received during a senior management meeting.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: EntrepreneurshipOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Stephen Miles, Vice Chairman, Heidrick & Struggles Synopsis:A leadership advisor scrambles when the CEO of a client firm upends a succession plan.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Board LevelExecutive (C-Level)
Business Function: Consulting
Industry: Services
Leadership topic: Developing Leaders
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Products & RetailServices
Leadership topic: Managing Boss and Expectations
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: ConflictDecision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Career DevelopmentConflictDecision-MakingEthicsPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must understand the cultural dynamics and then drive change for a positive impact from diversity.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: Military/Government
Leadership topic: Diversity
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must decide whether or not to follow her Commander's orders when she disagrees with his decision.
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Subject Area: ConflictDecision-MakingEthicsOperations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Taking Charge
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Nicole Malachowski, Officer, United States Air Force Synopsis:Air Force Officer must determine whether or not to include a pilot who has a great attitude but lacks the necessary expertise for critical missions.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to respond when she is no longer invited to empowered to do her job.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Middle Manager
Business Function: Human ResourcesR&D/Product Development
Industry: Military/Government
Leadership topic: Taking Charge
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Dave Almand, Officer, U.S. Air Force Synopsis:Commander must maintain team's motivation after organization's leader commit suicide, leading to low morale, uncertainty, fear and copy cats.
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Subject Area: Operations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Dave Mihalic, Superintendent, National Park Service Synopsis:A new National Park Superintendent must establish a presence in a region that is opposed to any government people or influence.
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Subject Area: OperationsPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Gerard Baker, Superintendent, National Park Service Synopsis:Superintendent is confronted because he is an American Indian leading at Little Bighorn.
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Subject Area: Strategic ManagementConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Bob Stanton, Superintendent, National Park Service Synopsis:National Park Service Superintendent must break down real and perceived barriers between the local community and his staff to enable better collaboration and a positive presence in the region.
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Subject Area: ConflictGlobalizationStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Bob Barbee, Superintendent, National Park Service Synopsis:National Park Service Superintendent must determine whether or not to support a fire team leader who determines it is necessary to jeopardize a pristine part of the park resource in the effort to limit a forest fire’s advance.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Mike Ward, Superintendent, National Park Service Synopsis:Superintendent inherits a building project that lacks Park and Federal support but is critical for local support.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Maureen Finnerty, Superintendent, National Park Service Synopsis:Superintendent must identify stakeholders and find common ground to accomplish a controversial dam removal project.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
John Reynolds, Regional Director of Northwest Region, National Park Service Synopsis:Regional Director must negotiate with Native American Tribe to resolve age long conflict.
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Subject Area: ConflictPower and Politics
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: ConflictPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: OperationsCareer Development
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Bill Henry, Principal Vice President, Bechtel Corporation Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: OperationsPower and Politics
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Vision, Values, and Culture
Donn Grimm, Principal Vice President, Bechtel Corporation Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: ConflictOperations
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Human ResourcesStrategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Michael Creasey, Superintendent, National Park Service Synopsis:Vice Superintendent turns around a team and organization to seek national support.
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Subject Area: Strategic ManagementOperationsPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Sara Newman, Director, Department of Health and Human Services Synopsis:Leader must get buy in for a change in a very traditional national organization.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: Finance/AccountingOperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must voice discord with local officials about participation in high profile event.
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Subject Area: ConflictPower and PoliticsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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Greg Poulsen, Senior Vice President and Chief Strategy Officer, Intermountain Healthcare Synopsis:Hospital Executive analyzes patterns around physician delivery of care to innovate within a 22 hospital, 185-clinic integrated health system in order to stay operationally efficient, maintain a high level of patient safety and deliver results.
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Subject Area: Strategic ManagementInnovationOperations
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Nicole Chang, Senior VP, Consulting Company Synopsis:An Executive struggles with how to build relationships and close deals with partners in Asia who are used to bonding after hours by drinking and going to spas, where she is not welcome.
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Subject Area: Strategic ManagementPower and PoliticsConflictCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Fitting In and Standing Out
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new leader in a corporate job, Groberg must manage up and assuage frustrations with his manager by establishing communications and building a relationship to work together regardless.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Leading a small squad in a war zone, Jacobs encounters a surprise attack and must decide how to proceed without guidance, despite having little experience and everything at stake.
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Subject Area: Strategic ManagementConflictDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Taking on a new leadership position, an Army Officer must decide whether or not to replace a well-respected, senior leader who comes to work drunk.
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Subject Area: ConflictDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions