There are 139 videos in the "General Management" collection

Bill Campbell, Chairman, Intuit Synopsis:CEO contends with a manager whose loyalty wavers.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: Strategic ManagementHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO faces manager whose current performance is hindered by survivor guilt from past rounds of layoffs.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Danny Shader, CEO, Good Technology Synopsis:To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Subject Area: Power and PoliticsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army Captain in Iraq deals with a subordinate who challenges her authority based on her gender.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Dena Braeger, Captain, U.S. Army Synopsis:Army officer considers whether or not an outstanding soldier who fails a drug test should pay the consequences.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: Power and PoliticsEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: OperationsHuman ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager finds employee is having personal problems that are affecting her productivity at work.
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Subject Area: Human ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Decision-MakingEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
John Brown, Chairman, Stryker Corp. Synopsis:CEO must decide whether to buy and integrate company run by two prima donnas.
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Subject Area: Strategic ManagementPower and PoliticsMergers & Acquisitions
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Vision, Values, and Culture
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Elie Antoun, CEO, Synopsis:CEO is challenged by company founders who question his authority.
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Subject Area: Power and PoliticsDecision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Strategic ManagementDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Chris Smith, CEO, Cresco Equipment Rentals Synopsis:CEO weighs the risks of acquiring a company with a culture that clashes with his firm's.
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Subject Area: Strategic ManagementMergers & Acquisitions
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Brian Lillie, VP, VeriSign Synopsis:Facing tight deadlines and a difficult project, a manager must challenge an overbearing boss who is hampering progress.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Bill Kern, CEO, Synopsis:CEO must negotiate a truce between the sales force and support staff.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Storytelling
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:CEO must publicly establish credibility with an audience of skeptical foreign men.
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Subject Area: Power and PoliticsConflictGlobalization
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Diversity
Jacqueline Novogratz, CEO, Acumen Fund Synopsis:CEO considers the risks of maintaining high ethical standards in a corrupt business environment.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Making Ethical Decisions
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Maria Eitel, President, Nike Foundation Synopsis:Executive confronts a colleague about his unspoken stereotypes in hiring.
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Subject Area: EthicsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Maria Eitel, President, Nike Foundation Synopsis:Executive anticipates reaction to a program proposal that seems to confirm female stereotypes.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Managing Boss and Expectations
Maria Eitel, President, Nike Foundation Synopsis:Executive counsels a subordinate who is self-deprecating in a presentation.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Developing Leaders
Maria Eitel, President, Nike Foundation Synopsis:White House Media Affairs Director must address the arrogance of an intern in responding to the public.
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Subject Area: Power and PoliticsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Allison Hickey, General, U.S. Air Force Synopsis:Female pilot is asked repeatedly to prove she can handle a maneuver traditionally performed by men.
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Subject Area: Power and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Allison Hickey, General, U.S. Air Force Synopsis:Air Force Brigadier General must persuade reluctant pilots to adopt new technology that will better protect ground forces.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Executive (C-Level)
Business Function: Human ResourcesGeneral Management
Industry: Military/Government
Leadership topic: Leading Change
Nancy Barry, President, Women's World Banking Synopsis:Executive must coach an egocentric subordinate.
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Subject Area: Power and PoliticsHuman ResourcesCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Developing Leaders
Nancy Barry, President, Women's World Banking Synopsis:President must include a heavy-hitter in a conference despite his negativity and pomposity.
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Subject Area: Power and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Nancy Barry, President, Women's World Banking Synopsis:President must balance the needs of business partners with those of her staff team to achieve her vision.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: Financial
Leadership topic: Leading Change
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive struggles to convey a conglomerate's complex business issues to a diverse board.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Strategic ManagementDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO must gain the trust of the people in his company and the business community.
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Subject Area: Strategic ManagementHuman ResourcesWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO discusses how to mentor enthusiastic young people whose lack of experience can easily damage a company.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO of Indian software giant attempts to persuade workers to embrace universal values.
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Subject Area: EthicsHuman ResourcesGlobalization
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
N.R. Narayana Murthy, CEO, Infosys Synopsis:To preserve the values of the company, the CEO must confront people who have different personal morals.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO balks when an Indian government official demands a bribe or a higher price for land he wishes to buy.
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Subject Area: Power and PoliticsEthicsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Making Ethical Decisions
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer lobbies outside her chain of command for the adoption of a new weapon to protect soldiers.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: Power and PoliticsHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Michael Osofsky, CIO and Co-Founder, Silicon Valley Start-Up Synopsis:Co-founder of software start-up agonizes over whether and how to tell his colleagues that he's gay.
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Subject Area: EthicsWork/Life BalanceConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader of philanthropic foundation was the first female to attend an all-male engineering university in India four decades ago.
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Subject Area: Human ResourcesConflictCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Vicente Fox, Former President, Mexico Synopsis:Mexican Presidential Candidate must appeal to people and their needs to change the political system and lead social change.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:U.S. delegates to a global conference must shed their "ugly American" image to gain influence.
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Subject Area: Power and PoliticsGlobalization
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Gayle Colvin, Colonel, U.S. Air Force Synopsis:An Air Force Academy leader must help cadets overcome gender and racial biases.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Diversity
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:Executive must determine how she can participate in an important meeting while caring for a newborn baby.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive in male-dominated industry must woo a skeptical board.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive must gain the trust of the Board.
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Subject Area: Power and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive commands a team of people from vastly different cultures following a merger.
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Subject Area: Strategic ManagementHuman ResourcesGlobalization
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive must bring together two international companies with different internal processes and cultures.
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Subject Area: Strategic ManagementMergers & AcquisitionsGlobalization
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Manager must digest the impact of a merger on herself before turning to the task of helping others accept it.
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Subject Area: Mergers & AcquisitionsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Veteran manager must help her employees face reality of life under a new owner.
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Subject Area: Mergers & AcquisitionsHuman ResourcesGlobalization
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: OperationsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: Strategic ManagementEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Dave Kaval, CEO, Golden Baseball League Synopsis:Entrepreneur encounters a chorus of naysayers as he tries to get his startup off the ground.
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Dave Kaval, CEO, Golden Baseball League Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: Power and PoliticsEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: EntrepreneurshipHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Sara Jobin, Conductor, San Francisco Opera Synopsis:Conductor faces psychological hurdles when orchestra members resist her command.
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Subject Area: Power and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Taking Charge
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must blend a multitude of corporate and national backgrounds into a unified workforce.
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Subject Area: Mergers & AcquisitionsHuman ResourcesGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Diversity
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must respond to tough times with a special set of clear priorities.
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Subject Area: Strategic ManagementHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: OperationsHuman ResourcesConflictCareer Development
Leadership Role: Middle Manager
Business Function: Human ResourcesSales/MarketingGeneral Management
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Power and PoliticsMergers & AcquisitionsHuman ResourcesConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Power and PoliticsDecision-MakingConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: ServicesProducts & Retail
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A junior manager wrestles with how to react to negative feedback received during a senior management meeting.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Gerald Risk, President, Asurion Synopsis:A CFO’s expanded role comes with the proviso that he raise his group’s performance from good to “world-class.”
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Subject Area: Strategic ManagementFinance/Accounting
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a division in India must overcome challenges when he transitions back to the United States.
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Subject Area: Globalization
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: OperationsDecision-MakingGlobalization
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must resolve a strategic dispute with his boss when a division they launched runs into trouble.
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Subject Area: Power and PoliticsDecision-MakingEntrepreneurship
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: OperationsEntrepreneurship
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Marten Mickos, former CEO, MySQL Synopsis:A giant rival’s surprise move tests the mettle of a small company’s executive team.
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Subject Area: Decision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Carlos Ghosn, Chairman/CEO, Nissan & Renault Synopsis:A French businessman must overturn cherished traditions at a Japanese auto giant to revive it.
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Subject Area: Power and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Roy Vella, Former Director, Merchant Services, PayPal Synopsis:To sell his vision for a new business venture, a manager must convince two disparate companies to collaborate.
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Subject Area: Power and PoliticsEntrepreneurshipInnovation
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product DevelopmentStrategy
Industry: High Tech
Leadership topic: Storytelling
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Michael Marks, Former Chairman & CEO, Flextronics Synopsis:A CEO's decision will cost him either $100 million or a major customer.
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Subject Area: Power and PoliticsDecision-MakingEthics
Leadership Role: Board Level
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Making Ethical Decisions
Kate Richardson, Superintendent, National Park Service Synopsis:National Park Service Superintendent must unify a disparate organization that lacks common focus, branding, mission, and vision.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO struggles with whether or not to fund disaster relief when the non-profit organization is financially constrained.
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Subject Area: Strategic ManagementDecision-MakingEthics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Strategic ManagementDecision-Making
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: StrategySales/MarketingGeneral Management
Industry: ServicesProducts & Retail
Leadership topic: Managing Boss and Expectations
Alex Jensen, Marketing Executive, BP Synopsis:Manager must keep her team motivated while leading them remotely.
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Subject Area: Strategic ManagementPower and PoliticsEntrepreneurshipWork/Life Balance
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: OperationsDecision-MakingConflict
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Decision-MakingHuman ResourcesCareer Development
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Peter Loescher, CEO, Siemens Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: StrategyGeneral Management
Industry: Services
Leadership topic: Leading Change
Peter Loescher, CEO, Siemens Synopsis:CEO is recruited after previous leaders left with scandalous charges and must inspire company to recover it's strong reputation while leading positive reform.
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Subject Area: Strategic ManagementPower and PoliticsEthicsGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Maureen Finnerty, Superintendent, National Park Service Synopsis:Superintendent must identify stakeholders and find common ground to accomplish a controversial dam removal project.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Maureen Finnerty, Superintendent, National Park Service Synopsis:National Park Service Superintendent must bridge the cultural gap between the local population and the Park's traditional visitors, programs and donors
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Subject Area: Strategic ManagementPower and PoliticsGlobalization
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Dave Mihalic, Superintendent, National Park Service Synopsis:A new National Park Superintendent must establish a presence in a region that is opposed to any government people or influence.
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Subject Area: Strategic ManagementOperationsPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Gerard Baker, Superintendent, National Park Service Synopsis:Superintendent is confronted because he is an American Indian leading at Little Bighorn.
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Subject Area: Strategic ManagementConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Bob Stanton, Superintendent, National Park Service Synopsis:National Park Service Superintendent must break down real and perceived barriers between the local community and his staff to enable better collaboration and a positive presence in the region.
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Subject Area: Strategic ManagementConflictGlobalization
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Bob Barbee, Superintendent, National Park Service Synopsis:National Park Service Superintendent must determine whether or not to support a fire team leader who determines it is necessary to jeopardize a pristine part of the park resource in the effort to limit a forest fire’s advance.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Mike Ward, Superintendent, National Park Service Synopsis:Superintendent inherits a building project that lacks Park and Federal support but is critical for local support.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: Power and PoliticsDecision-MakingEthicsConflict
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Solomon Trujillo, CEO, Telstra Synopsis:American, Latino CEO must overcome cultural bias and political opposition while leading a traditional, government-owned company to be a profitable, privately held company in Australia
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Subject Area: Strategic ManagementPower and PoliticsInnovationGlobalization
Leadership Role: Board LevelExecutive (C-Level)
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Laura Chinchilla, President, Costa Rica Synopsis:Costa Rica President must determine how to attract foreign investment in order to build economic prosperity for her country to succeed.
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Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: OperationsCareer Development
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Larry Melton, Project Executive Director, Bechtel Corporation Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Motivating Teams
Donn Grimm, Principal Vice President, Bechtel Corporation Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: OperationsConflict
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Bill Henry, Principal Vice President, Bechtel Corporation Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: OperationsPower and Politics
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Vision, Values, and Culture
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: OperationsConflict
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: R&D/Product DevelopmentGeneral Management
Industry: ServicesMilitary/Government
Leadership topic: Difficult Conversations
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Strategic ManagementPower and PoliticsHuman ResourcesConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must voice discord with local officials about participation in high profile event.
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Subject Area: Power and PoliticsDecision-MakingConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: OperationsDecision-MakingFinance/Accounting
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Bob Krumenaker, Superintendent, National Park Service Synopsis:Superintendent must reconcile historical and cultural differences to work together.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Woody Smeck, Superintendent, National Park Service Synopsis:Leader must unite disparate groups and motivate everybody to have a common vision to better accomplish the mission.
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Subject Area: Strategic Management
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Military/GovernmentNon-Profit
Leadership topic: Vision, Values, and Culture
Michael Creasey, Superintendent, National Park Service Synopsis:Vice Superintendent turns around a team and organization to seek national support.
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Subject Area: Strategic ManagementOperationsPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Sara Newman, Director, Department of Health and Human Services Synopsis:Leader must get buy in for a change in a very traditional national organization.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must determine how to balance family loyalties with business.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingEntrepreneurshipWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African founder and CEO must build a culture of trust in his African company, which is new and different for his employees.
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Subject Area: Strategic ManagementInnovationGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board Member of Non-Profit must determine how to advise and handle a leader who may be undermining organization's efficiency and success.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: ConsultingGeneral Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Strategic ManagementPower and PoliticsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO inherits a CFO with fundamentally different values.
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Subject Area: Power and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Greg Poulsen, Senior Vice President and Chief Strategy Officer, Intermountain Healthcare Synopsis:Hospital Executive analyzes patterns around physician delivery of care to innovate within a 22 hospital, 185-clinic integrated health system in order to stay operationally efficient, maintain a high level of patient safety and deliver results.
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Subject Area: Strategic ManagementOperationsInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Jason Rosenthal, CEO, Lytro Synopsis:The CEO struggles with how to align his resources to optimize the market and evolving technology.
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Subject Area: Strategic ManagementDecision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: StrategyGeneral Management
Industry: High Tech
Leadership topic: Innovation
Kate Surman, Administrative Director, South Bay Cancer Center at Stanford Hospital and Clinics Synopsis:A leader works to better understand the patient experience and design a new method of care.
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Subject Area: Decision-MakingInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Rob Siegel, General Manager, Video Software and Solutions, GE Security Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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Subject Area: Decision-MakingInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementR&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Innovation
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Strategic ManagementOperationsDecision-MakingMergers & AcquisitionsHuman Resources
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Miriam Rivera, Vice President/Deputy General Counsel, Google Synopsis:A lawyer must advocate for herself when she is being excluded from the team about to handle a pivotal case for the company.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Senior Manager (VP-level)
Business Function: StrategyGeneral Management
Industry: High Tech
Leadership topic: Managing Boss and Expectations
Yasmin Lukatz, Executive Director and CoFounder, ICON Synopsis:A working mom must guide her daughter through harassment from peers who taunt her because her mom is not like the other moms she sees at school.
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Subject Area: Work/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Managing Boss and Expectations