There are 30 videos in the "Products & Retail" collection

Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: Decision-MakingHuman ResourcesConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Chris Smith, CEO, Cresco Equipment Rentals Synopsis:CEO weighs the risks of acquiring a company with a culture that clashes with his firm's.
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Subject Area: Strategic ManagementMergers & Acquisitions
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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Subject Area: Power and PoliticsDecision-MakingInnovation
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Strategic ManagementOperationsHuman Resources
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive in male-dominated industry must woo a skeptical board.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive must gain the trust of the Board.
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Subject Area: Power and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: Strategic ManagementEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Dave Kaval, CEO, Golden Baseball League Synopsis:Entrepreneur encounters a chorus of naysayers as he tries to get his startup off the ground.
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Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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Subject Area: Decision-MakingWork/Life BalanceCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Taking Charge
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
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Subject Area: Human ResourcesWork/Life BalanceCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Difficult Conversations
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Power and PoliticsDecision-MakingConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Dave Lyons, Former Director of Engineering, Tesla Motors Synopsis:An engineering manager feels he needs to choose between a high-stakes project deadline and good peer relationships.
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Subject Area: Power and PoliticsInnovationConflict
Leadership Role:
Business Function: R&D/Product Development
Industry: High TechProducts & Retail
Leadership topic: Becoming a Leader
Carlos Ghosn, Chairman/CEO, Nissan & Renault Synopsis:A French businessman must overturn cherished traditions at a Japanese auto giant to revive it.
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Subject Area: Power and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: EthicsHuman ResourcesConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Products & RetailServices
Leadership topic: Managing Boss and Expectations
Alex Jensen, Marketing Executive, BP Synopsis:Manager must keep her team motivated while leading them remotely.
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Subject Area: Strategic ManagementPower and PoliticsEntrepreneurshipWork/Life Balance
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: OperationsDecision-MakingConflict
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Decision-MakingHuman ResourcesCareer Development
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares insights to how she uses humor effectively with her storytelling.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares her insights about how she uses empathy in storytelling.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder discusses how she leverages story in her business Bare Escentuals.
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Rob Siegel, General Manager, Video Software and Solutions, GE Security Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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Subject Area: Decision-MakingInnovation
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementR&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Innovation