There are 115 videos in the "Difficult Conversations" collection

Bill Campbell, Chairman, Intuit Synopsis:CEO contends with a manager whose loyalty wavers.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Elie Antoun, CEO, Synopsis:CEO is challenged by company founders who question his authority.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Chris Smith, CEO, Cresco Equipment Rentals Synopsis:CEO weighs the risks of acquiring a company with a culture that clashes with his firm's.
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Subject Area: Strategic ManagementMergers & Acquisitions
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Vision, Values, and Culture
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Brian NeSmith, CEO, Blue Coat Synopsis:CEO faces manager whose current performance is hindered by survivor guilt from past rounds of layoffs.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
John Brown, Chairman, Stryker Corp. Synopsis:CEO must decide whether to buy and integrate company run by two prima donnas.
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Subject Area: Mergers & AcquisitionsPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Vision, Values, and Culture
Brian Lillie, VP, VeriSign Synopsis:VP inherits an unqualified team for a strategically important project.
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Subject Area: Human ResourcesStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Taking Charge
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Nancy Barry, President, Women's World Banking Synopsis:President must balance the needs of business partners with those of her staff team to achieve her vision.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: Financial
Leadership topic: Leading Change
Allison Hickey, General, U.S. Air Force Synopsis:Air Force Brigadier General must persuade reluctant pilots to adopt new technology that will better protect ground forces.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:CEO of a small company takes on a large company that unfairly cancels its contract.
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Subject Area: ConflictEthicsStrategic Management
Leadership Role: Board Level
Business Function: Strategy
Industry: Healthcare
Leadership topic: Making Ethical Decisions
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: InnovationPower and PoliticsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer lobbies outside her chain of command for the adoption of a new weapon to protect soldiers.
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Subject Area: Decision-MakingInnovationPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer must convince her stubborn superiors to launch a high-tech system aimed at saving lives.
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Subject Area: Decision-MakingPower and Politics
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Bill Kern, CEO, Synopsis:CEO must negotiate a truce between the sales force and support staff.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Storytelling
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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Subject Area: Decision-MakingInnovationPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Vicente Fox, Former President, Mexico Synopsis:Mexican Presidential Candidate must appeal to people and their needs to change the political system and lead social change.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Brian Lillie, VP, VeriSign Synopsis:Facing tight deadlines and a difficult project, a manager must challenge an overbearing boss who is hampering progress.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive discusses key considerations and processes used to pull off the HP-compaq merger.
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Subject Area: Decision-MakingMergers & AcquisitionsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive must implement the HP-Compaq merger while controlling the flow of information.
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Subject Area: EthicsMergers & AcquisitionsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:Young female executive in male-dominated industry must woo a skeptical board.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Leading Change
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive commands a team of people from vastly different cultures following a merger.
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Subject Area: Human ResourcesStrategic ManagementGlobalization
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Pradeep Jotwani, SVP, Supplies, Hewlett Packard Synopsis:Manager must keep operating standards high despite anxiety and uncertainty during a merger.
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Subject Area: OperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Webb McKinney, EVP, Hewlett Packard Synopsis:Exploring the multiple layers of complexity in the HP-Compaq merger.
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Subject Area: Mergers & AcquisitionsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must decide when to fight, or give in, during merger implementation talks.
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Subject Area: ConflictMergers & AcquisitionsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Hank Vigil, SVP, Strategy & Partnership, Microsoft Synopsis:Executive engages a loose affiliation of colleagues to make deals with corporate partners.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Motivating Teams
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Manager oversees complex drug-development project despite her lack of technical background.
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Subject Area: InnovationDecision-Making
Leadership Role: Executive (C-Level)
Business Function: R&D/Product Development
Industry: Healthcare
Leadership topic: Innovation
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: Human ResourcesStrategic ManagementEntrepreneurship
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Dave Kaval, CEO, Golden Baseball League Synopsis:Entrepreneur encounters a chorus of naysayers as he tries to get his startup off the ground.
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Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must respond to tough times with a special set of clear priorities.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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Subject Area: Work/Life BalanceDecision-MakingCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Taking Charge
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Human ResourcesDecision-MakingEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive struggles to convey a conglomerate's complex business issues to a diverse board.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Human ResourcesPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive must bring together two international companies with different internal processes and cultures.
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Subject Area: GlobalizationMergers & AcquisitionsStrategic Management
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO must gain the trust of the people in his company and the business community.
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Subject Area: Human ResourcesStrategic ManagementWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: Human ResourcesStrategic ManagementConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Gerald Risk, President, Asurion Synopsis:A CFO’s expanded role comes with the proviso that he raise his group’s performance from good to “world-class.”
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Subject Area: Finance/AccountingStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must resolve a strategic dispute with his boss when a division they launched runs into trouble.
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Subject Area: Power and PoliticsDecision-MakingEntrepreneurship
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Marten Mickos, former CEO, MySQL Synopsis:A giant rival’s surprise move tests the mettle of a small company’s executive team.
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Subject Area: Decision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Michael Marks, Former Chairman & CEO, Flextronics Synopsis:A CEO's decision will cost him either $100 million or a major customer.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Board Level
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Making Ethical Decisions
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Products & RetailServices
Leadership topic: Managing Boss and Expectations
Alex Jensen, Marketing Executive, BP Synopsis:Manager must keep her team motivated while leading them remotely.
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Subject Area: EntrepreneurshipPower and PoliticsStrategic ManagementWork/Life Balance
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: ConflictDecision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Decision-MakingStrategic Management
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Career DevelopmentConflictDecision-MakingEthicsPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO struggles with whether or not to fund disaster relief when the non-profit organization is financially constrained.
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Subject Area: Strategic ManagementDecision-MakingEthics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must understand the cultural dynamics and then drive change for a positive impact from diversity.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: Military/Government
Leadership topic: Diversity
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must decide whether or not to follow her Commander's orders when she disagrees with his decision.
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Subject Area: ConflictDecision-MakingEthicsOperations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Taking Charge
Kate Richardson, Superintendent, National Park Service Synopsis:National Park Service Superintendent must unify a disparate organization that lacks common focus, branding, mission, and vision.
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Subject Area: Decision-MakingPower and PoliticsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Career DevelopmentDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to proceed when supervisor makes a decision that would present a clear conflict of interest.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Peter Loescher, CEO, Siemens Synopsis:CEO is recruited after previous leaders left with scandalous charges and must inspire company to recover it's strong reputation while leading positive reform.
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Subject Area: EthicsGlobalizationPower and PoliticsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Peter Loescher, CEO, Siemens Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Services
Leadership topic: Leading Change
Dave Mihalic, Superintendent, National Park Service Synopsis:A new National Park Superintendent must establish a presence in a region that is opposed to any government people or influence.
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Subject Area: OperationsPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Gerard Baker, Superintendent, National Park Service Synopsis:Superintendent is confronted because he is an American Indian leading at Little Bighorn.
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Subject Area: Strategic ManagementConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Bob Stanton, Superintendent, National Park Service Synopsis:National Park Service Superintendent must break down real and perceived barriers between the local community and his staff to enable better collaboration and a positive presence in the region.
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Subject Area: ConflictGlobalizationStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Bob Barbee, Superintendent, National Park Service Synopsis:National Park Service Superintendent must determine whether or not to support a fire team leader who determines it is necessary to jeopardize a pristine part of the park resource in the effort to limit a forest fire’s advance.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Maureen Finnerty, Superintendent, National Park Service Synopsis:National Park Service Superintendent must bridge the cultural gap between the local population and the Park's traditional visitors, programs and donors
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Subject Area: GlobalizationPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Diversity
Mike Ward, Superintendent, National Park Service Synopsis:Superintendent inherits a building project that lacks Park and Federal support but is critical for local support.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Maureen Finnerty, Superintendent, National Park Service Synopsis:Superintendent must identify stakeholders and find common ground to accomplish a controversial dam removal project.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: ConflictPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Solomon Trujillo, CEO, Telstra Synopsis:American, Latino CEO must overcome cultural bias and political opposition while leading a traditional, government-owned company to be a profitable, privately held company in Australia
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Subject Area: GlobalizationInnovationPower and PoliticsStrategic Management
Leadership Role: Board LevelExecutive (C-Level)
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Laura Chinchilla, President, Costa Rica Synopsis:Costa Rica President must determine how to attract foreign investment in order to build economic prosperity for her country to succeed.
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Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Woody Smeck, Superintendent, National Park Service Synopsis:Leader must unite disparate groups and motivate everybody to have a common vision to better accomplish the mission.
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Subject Area: Strategic Management
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Military/GovernmentNon-Profit
Leadership topic: Vision, Values, and Culture
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Larry Melton, Project Executive Director, Bechtel Corporation Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Motivating Teams
Bob Krumenaker, Superintendent, National Park Service Synopsis:Superintendent must reconcile historical and cultural differences to work together.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Human ResourcesStrategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Michael Creasey, Superintendent, National Park Service Synopsis:Vice Superintendent turns around a team and organization to seek national support.
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Subject Area: Strategic ManagementOperationsPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Sara Newman, Director, Department of Health and Human Services Synopsis:Leader must get buy in for a change in a very traditional national organization.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: Finance/AccountingOperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must voice discord with local officials about participation in high profile event.
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Subject Area: ConflictPower and PoliticsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African founder and CEO must build a culture of trust in his African company, which is new and different for his employees.
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Subject Area: Strategic ManagementInnovationGlobalization
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must determine how to balance family loyalties with business.
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Subject Area: Power and PoliticsStrategic ManagementWork/Life BalanceDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board Member of Non-Profit must determine how to advise and handle a leader who may be undermining organization's efficiency and success.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: ConsultingGeneral Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares her insights about how she uses empathy in storytelling.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder discusses how she leverages story in her business Bare Escentuals.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares insights to how she uses humor effectively with her storytelling.
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Greg Poulsen, Senior Vice President and Chief Strategy Officer, Intermountain Healthcare Synopsis:Hospital Executive analyzes patterns around physician delivery of care to innovate within a 22 hospital, 185-clinic integrated health system in order to stay operationally efficient, maintain a high level of patient safety and deliver results.
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Subject Area: Strategic ManagementInnovationOperations
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Kate Surman, Administrative Director, South Bay Cancer Center at Stanford Hospital and Clinics Synopsis:A leader works to better understand the patient experience and design a new method of care.
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Subject Area: InnovationDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Rob Siegel, General Manager, Video Software and Solutions, GE Security Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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Subject Area: InnovationDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementR&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Innovation
Jason Rosenthal, CEO, Lytro Synopsis:The CEO struggles with how to align his resources to optimize the market and evolving technology.
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Subject Area: Strategic ManagementInnovationDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Innovation
Nicole Chang, Senior VP, Consulting Company Synopsis:An Executive struggles with how to build relationships and close deals with partners in Asia who are used to bonding after hours by drinking and going to spas, where she is not welcome.
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Subject Area: Strategic ManagementPower and PoliticsConflictCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Fitting In and Standing Out
Miriam Rivera, Vice President/Deputy General Counsel, Google Synopsis:A lawyer must advocate for herself when she is being excluded from the team about to handle a pivotal case for the company.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Managing Boss and Expectations
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Leading a small squad in a war zone, Jacobs encounters a surprise attack and must decide how to proceed without guidance, despite having little experience and everything at stake.
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Subject Area: Strategic ManagementConflictDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new officer in the Army Groberg given command of his first combat unit of 24 direct reports, yet doubts himself and must learn how to lead while establishing himself as credible and trustworthy with his new team.
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Subject Area: Strategic ManagementPower and PoliticsCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:When promoted to Managing Director, Jacobs must decide whether or not to take a large office, a decision which would reinforce his status and position but isolate him from his team.
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Subject Area: Power and PoliticsDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Taking on a new leadership position, an Army Officer must decide whether or not to replace a well-respected, senior leader who comes to work drunk.
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Subject Area: ConflictDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions