There are 69 videos in the "Middle Manager" collection

Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: ConflictDecision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army officer considers whether or not an outstanding soldier who fails a drug test should pay the consequences.
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Subject Area: ConflictEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marene Allison, Officer, U.S. Army Synopsis:A woman from the first class of West Point discusses what values guided her when she had no role model.
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Andrea So, Captain, U.S. Army Synopsis:Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
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Subject Area: OperationsPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Deanna Won, Officer, Air Force Synopsis:Leader must determine how to deal with problem employee who is disruptive to group.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply ChainHuman Resources
Industry: Military/Government
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel shares how she is able to motivate people to work hard and do jobs that are risky and dangerous.
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Subject Area: Human Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: ConflictHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to respond when she is no longer invited to empowered to do her job.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Middle Manager
Business Function: R&D/Product DevelopmentHuman Resources
Industry: Military/Government
Leadership topic: Taking Charge
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel describes what it takes to be a good leader.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Taking Charge
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Integrity is important for everybody within an organization. It could mean the difference between life and death.
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Subject Area: Ethics
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: Decision-MakingOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: EntrepreneurshipOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Decision-MakingStrategic Management
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: Decision-MakingOperationsConflict
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Malachowski, Officer, United States Air Force Synopsis:Air Force Officer must determine whether or not to include a pilot who has a great attitude but lacks the necessary expertise for critical missions.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to proceed when supervisor makes a decision that would present a clear conflict of interest.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a division in India must overcome challenges when he transitions back to the United States.
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Subject Area: Globalization
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: ConflictPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: EthicsHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: InnovationPower and PoliticsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Young manager must respond to a superior who voices negative stereotypes.
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Subject Area: ConflictPower and Politics
Leadership Role: Middle Manager
Business Function: Finance/Accounting
Industry: Financial
Leadership topic: Fitting In and Standing Out
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Career DevelopmentConflictHuman ResourcesOperations
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Career DevelopmentConflictHuman ResourcesMergers & AcquisitionsPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: Decision-MakingOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Mike Folgner, former General Manager, Video, Yahoo Synopsis:After Yahoo acquires his early-stage startup, an entrepreneur must manage a team resistant to change.
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Subject Area: ConflictInnovationOperations
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: High Tech
Leadership topic: Becoming a Leader
Roy Vella, Former Director, Merchant Services, PayPal Synopsis:To sell his vision for a new business venture, a manager must convince two disparate companies to collaborate.
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Subject Area: InnovationPower and PoliticsEntrepreneurship
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product DevelopmentStrategy
Industry: High Tech
Leadership topic: Storytelling
Dena Braeger, Captain, U.S. Army Synopsis:Army Captain in Iraq deals with a subordinate who challenges her authority based on her gender.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Christiana Shi, President, Nike Inc. Synopsis:A leader talks about how a good story makes you think, a better story makes you feel, a really great story makes you remember it time and time again.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: High TechServices
Leadership topic: Storytelling
Jeff Jordan, Investor, Andreessen Horowitz Synopsis:A leader talks about how story is a way of bringing products and a company to life.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: General ManagementSales/Marketing
Industry: High Tech
Leadership topic: Storytelling
Leslie Witt, Associated Partner, Ideo Synopsis:A leader talks about how she uses the power of words to shift the perspective of her audience.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: Strategy
Industry: Healthcare
Leadership topic: Storytelling
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army leader must overcome his own fears and uncertainty to lead decisively and courageously through overwhelming odds.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Amy Brooks, EVP, Team Marketing and Business Operations, National Basketball Association Synopsis:A leader talks about how influential a story can be if it is told to inspire others.
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James Buckhouse, Head of Content, Sequoia Synopsis:A leader talks about how every type of business needs to tell stories because the products can't speak for themselves.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Strategy
Industry: High Tech
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the science behind the power of empathy in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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Christian Roman, Story Artist, Pixar Synopsis:A leader talks about how we use stories to learn about life and how to be successful.
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Tory Burch, CEO, Tory Burch LLC Synopsis:Leaders talks about how a good story should be unique and capture the essence of the product.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry:
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker shares the science behind the power of humor in story.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/MarketingStrategy
Industry:
Leadership topic: Storytelling
Christy Turlington, Founder, Every Mother Counts Synopsis:A Nonprofit founder talks about how she uses story to further her organization's mission.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Strategy
Industry: Non-Profit
Leadership topic: Storytelling
David Hornik, General Partner, August Capital Synopsis:A leader talks about how using humor with your branding and story can be powerful.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function:
Industry: Products & RetailHigh TechServices
Leadership topic: Storytelling
Nathan Hubbard, Head of Commerce, Twitter Synopsis:Nathan Hubbard shares how he relates his personal story as a way to humanize Ticketmaster for consumers to turn around the company.
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Mindy Grossman, CEO, HSN Inc. Synopsis:Storytelling and context in business is critical to long term brand success. Storytelling saved HSN and was a critical part of reinventing the business model from selling to inspiring through stories.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares her insights about how she uses empathy in storytelling.
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Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the power of purpose in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Larry Melton, Project Executive Director, Bechtel Corporation Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Motivating Teams
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel shares the most effective strategies to build and maintain a professional network that will support your career advancement. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:When seeking a career pivot, consider your transferable skills and imagine how they can be applied in a new environment along with your knowledge of a particular industry. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Jody Greenstone Miller discusses the foundation of any career pivot—matching your career objectives with your life cycle, which today’s employment environment allows you to do like never before. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:When pivoting, it is important to be realistic, patient and nimble. Be prepared to step back in order to achieve your final goal. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel shares key insights about how to manage your career and network to facilitate a move into senior executive roles. In particular, he explains how to engage with executive recruiters in a meaningful and productive way that will support your long-term career aspirations. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Conduct an inventory of your professional skills to determine where you may have gaps and then build your knowledge base through project work, pro bono work, or internships. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Build an online and offline presence to help you communicate your qualification as a credible and compelling candidate for opportunities. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Carol Fishman Cohen, Cofounder, iRelaunch Synopsis:When returning to the workforce after a break, consider the stories of others as a source of advice, perspective and guidance (panel discussion). ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel discusses the startup career track, including how to decide if it's right for you and what kinds of roles are worth the risk. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function:
Industry:
Leadership topic: Navigating Career Transitions
Fran Maier, Founder and CEO, Various Ventures Synopsis:What happens to people who drop out of the work force?
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Subject Area: Career DevelopmentWork/Life Balance
Leadership Role: Middle Manager
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration