There are 83 videos in the "Castaway Clinic" collection

Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Elie Antoun, CEO, Synopsis:CEO is challenged by company founders who question his authority.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Taking Charge
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: Human ResourcesOperationsConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: InnovationPower and PoliticsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer lobbies outside her chain of command for the adoption of a new weapon to protect soldiers.
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Subject Area: Decision-MakingInnovationPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer must convince her stubborn superiors to launch a high-tech system aimed at saving lives.
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Subject Area: Decision-MakingPower and Politics
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Andrea So, Captain, U.S. Army Synopsis:Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
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Subject Area: OperationsPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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Subject Area: Decision-MakingInnovationPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive discusses key considerations and processes used to pull off the HP-compaq merger.
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Subject Area: Decision-MakingMergers & AcquisitionsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Pradeep Jotwani, SVP, Supplies, Hewlett Packard Synopsis:Manager must keep operating standards high despite anxiety and uncertainty during a merger.
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Subject Area: OperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Manager oversees complex drug-development project despite her lack of technical background.
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Subject Area: InnovationDecision-Making
Leadership Role: Executive (C-Level)
Business Function: R&D/Product Development
Industry: Healthcare
Leadership topic: Innovation
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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Subject Area: Work/Life BalanceDecision-MakingCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Taking Charge
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Human ResourcesDecision-MakingEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Human ResourcesOperationsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Mike Folgner, former General Manager, Video, Yahoo Synopsis:After Yahoo acquires his early-stage startup, an entrepreneur must manage a team resistant to change.
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Subject Area: ConflictInnovationOperations
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: High Tech
Leadership topic: Becoming a Leader
Josh Golomb, General Manager, DaVita Synopsis:Golomb must resolve a strategic dispute with his boss when a division they launched runs into trouble.
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Subject Area: Power and PoliticsDecision-MakingEntrepreneurship
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Marten Mickos, former CEO, MySQL Synopsis:A giant rival’s surprise move tests the mettle of a small company’s executive team.
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Subject Area: Decision-MakingInnovation
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: EntrepreneurshipOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Michael Marks, Former Chairman & CEO, Flextronics Synopsis:A CEO's decision will cost him either $100 million or a major customer.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Board Level
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Making Ethical Decisions
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Products & RetailServices
Leadership topic: Managing Boss and Expectations
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: ConflictDecision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Decision-MakingStrategic Management
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Career DevelopmentConflictDecision-MakingEthicsPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO struggles with whether or not to fund disaster relief when the non-profit organization is financially constrained.
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Subject Area: Strategic ManagementDecision-MakingEthics
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Non-Profit
Leadership topic: Vision, Values, and Culture
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must understand the cultural dynamics and then drive change for a positive impact from diversity.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: Strategy
Industry: Military/Government
Leadership topic: Diversity
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Military Officer must decide whether or not to follow her Commander's orders when she disagrees with his decision.
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Subject Area: ConflictDecision-MakingEthicsOperations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Taking Charge
Kate Richardson, Superintendent, National Park Service Synopsis:National Park Service Superintendent must unify a disparate organization that lacks common focus, branding, mission, and vision.
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Subject Area: Decision-MakingPower and PoliticsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Nicole Malachowski, Officer, United States Air Force Synopsis:Air Force Officer must determine whether or not to include a pilot who has a great attitude but lacks the necessary expertise for critical missions.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Brian NeSmith, CEO, Blue Coat Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Career DevelopmentDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to proceed when supervisor makes a decision that would present a clear conflict of interest.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Dave Almand, Officer, U.S. Air Force Synopsis:Commander must maintain team's motivation after organization's leader commit suicide, leading to low morale, uncertainty, fear and copy cats.
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Subject Area: Operations
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Peter Loescher, CEO, Siemens Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Services
Leadership topic: Leading Change
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Dave Mihalic, Superintendent, National Park Service Synopsis:A new National Park Superintendent must establish a presence in a region that is opposed to any government people or influence.
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Subject Area: OperationsPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Bob Barbee, Superintendent, National Park Service Synopsis:National Park Service Superintendent must determine whether or not to support a fire team leader who determines it is necessary to jeopardize a pristine part of the park resource in the effort to limit a forest fire’s advance.
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Subject Area: ConflictDecision-MakingPower and PoliticsStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: ConflictPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: OperationsCareer Development
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Bill Henry, Principal Vice President, Bechtel Corporation Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: OperationsPower and Politics
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Vision, Values, and Culture
Donn Grimm, Principal Vice President, Bechtel Corporation Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: ConflictOperations
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Michael Creasey, Superintendent, National Park Service Synopsis:Vice Superintendent turns around a team and organization to seek national support.
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Subject Area: Strategic ManagementOperationsPower and PoliticsConflict
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must address fiscal issues that have a ripple effect on his organization.
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Subject Area: Finance/AccountingOperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Frank Dean, Superintendent, National Park Service Synopsis:Superintendent must voice discord with local officials about participation in high profile event.
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Subject Area: ConflictPower and PoliticsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Difficult Conversations
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must determine how to balance family loyalties with business.
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Subject Area: Power and PoliticsStrategic ManagementWork/Life BalanceDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Taking Charge
Prince Kofi Amoabeng, Founder and CEO, UT Synopsis:African CEO must overcome difficult regulations and limitations imposed by the government for his business.
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Subject Area: OperationsPower and PoliticsDecision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Innovation
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board Member of Non-Profit must determine how to advise and handle a leader who may be undermining organization's efficiency and success.
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Subject Area: Strategic ManagementPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: ConsultingGeneral Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Anne Marie Burgoyne, Managing Director, Social Innovation, Emerson Collective Synopsis:Board member must determine how to enable a Non-Profit to better function through it's Board of Directors.
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Subject Area: Strategic ManagementOperationsPower and PoliticsDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Leading Change
Greg Poulsen, Senior Vice President and Chief Strategy Officer, Intermountain Healthcare Synopsis:Hospital Executive analyzes patterns around physician delivery of care to innovate within a 22 hospital, 185-clinic integrated health system in order to stay operationally efficient, maintain a high level of patient safety and deliver results.
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Subject Area: Strategic ManagementInnovationOperations
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Kate Surman, Administrative Director, South Bay Cancer Center at Stanford Hospital and Clinics Synopsis:A leader works to better understand the patient experience and design a new method of care.
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Subject Area: InnovationDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Healthcare
Leadership topic: Innovation
Rob Siegel, General Manager, Video Software and Solutions, GE Security Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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Subject Area: InnovationDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General ManagementR&D/Product Development
Industry: Products & RetailHigh Tech
Leadership topic: Innovation
Jason Rosenthal, CEO, Lytro Synopsis:The CEO struggles with how to align his resources to optimize the market and evolving technology.
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Subject Area: Strategic ManagementInnovationDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: High Tech
Leadership topic: Innovation
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Leading a small squad in a war zone, Jacobs encounters a surprise attack and must decide how to proceed without guidance, despite having little experience and everything at stake.
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Subject Area: Strategic ManagementConflictDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:When promoted to Managing Director, Jacobs must decide whether or not to take a large office, a decision which would reinforce his status and position but isolate him from his team.
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Subject Area: Power and PoliticsDecision-Making
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Taking on a new leadership position, an Army Officer must decide whether or not to replace a well-respected, senior leader who comes to work drunk.
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Subject Area: ConflictDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions