There are 80 videos in the "Services" collection

Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: ConflictEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO inherits a CFO with fundamentally different values.
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Subject Area: ConflictPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:CEO of executive search firm gives insights into what he and others look for when choosing a CEO.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:It is important to follow your instincts and to act quickly on important decisions.
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Subject Area: ConflictPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Difficult Conversations
Joel Peterson, Business Leader and Lecturer, Stanford University Synopsis:Stanford professor, entrepreneur, and business leader offers perspectives on personal balance and how to find what works for you.
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Subject Area: Career DevelopmentWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Leading Change
Dave Kaval, CEO, Golden Baseball League Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: EntrepreneurshipHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Jeffrey Bewkes, CEO, Time Warner Synopsis:Executive struggles to convey a conglomerate's complex business issues to a diverse board.
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Subject Area: Power and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Human ResourcesPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Stephen Miles, Vice Chairman, Heidrick & Struggles Synopsis:A leadership advisor scrambles when the CEO of a client firm upends a succession plan.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Board LevelExecutive (C-Level)
Business Function: Consulting
Industry: Services
Leadership topic: Developing Leaders
Peter Loescher, CEO, Siemens Synopsis:CEO is recruited after previous leaders left with scandalous charges and must inspire company to recover it's strong reputation while leading positive reform.
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Subject Area: EthicsGlobalizationPower and PoliticsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
Bill Henry, Principal Vice President, Bechtel Corporation Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: OperationsPower and Politics
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Vision, Values, and Culture
Donn Grimm, Principal Vice President, Bechtel Corporation Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: ConflictOperations
Leadership Role:
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Carol Daniels, CEO, ATP Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: OperationsDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Bill Kern, CEO, Synopsis:CEO must negotiate a truce between the sales force and support staff.
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Subject Area: Strategic ManagementPower and PoliticsConflict
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Storytelling
Christian Roman, Story Artist, Pixar Synopsis:A leader talks about how we use stories to learn about life and how to be successful.
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Nicole Khan, Co-Lead Design Change, Ideo Synopsis:A leader talks about ways she can filter her repertoire of stories to find one that will really make an impact.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)
Business Function: General ManagementSales/Marketing
Industry: Products & RetailServices
Leadership topic: Storytelling
Mindy Grossman, CEO, HSN Inc. Synopsis:Storytelling and context in business is critical to long term brand success. Storytelling saved HSN and was a critical part of reinventing the business model from selling to inspiring through stories.
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Nancy Duarte, Principal, Duarte, Inc. Synopsis:The job of every leader is to curate the stories in your company. Find stories, find meaning, and amplify that. Sometimes decomission some stories.
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Subject Area: Strategic ManagementCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & RetailServices
Leadership topic: Storytelling
Christiana Shi, President, Nike Inc. Synopsis:A leader talks about how a good story makes you think, a better story makes you feel, a really great story makes you remember it time and time again.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: High TechServices
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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David Hornik, General Partner, August Capital Synopsis:A leader talks about how using humor with your branding and story can be powerful.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function:
Industry: Products & RetailHigh TechServices
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the science behind the power of empathy in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Nathan Hubbard, Head of Commerce, Twitter Synopsis:Nathan Hubbard shares how he relates his personal story as a way to humanize Ticketmaster for consumers to turn around the company.
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Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the power of purpose in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Larry Melton, Project Executive Director, Bechtel Corporation Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Motivating Teams
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:Company decides to adopt new quality standards and executive must win over a high-profile critic of the change.
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Subject Area: InnovationPower and Politics
Leadership Role:
Business Function: R&D/Product Development
Industry: Services
Leadership topic: Innovation
Nicole Chang, Senior VP, Consulting Company Synopsis:A woman executive talks about how you should plan and manage your dreams.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: Consulting
Industry: Services
Leadership topic: What I Wish I Knew
Nicole Chang, Senior VP, Consulting Company Synopsis:A woman executive shares how important it is to take care of yourself and to not assume others are working to make you successful.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Services
Leadership topic: Managing Boss and Expectations
Nicole Chang, Senior VP, Consulting Company Synopsis:An executive talks about how she worked through the challenges of childcare and ways of leveraging different resources to free time for her work.
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Subject Area: Work/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Services
Leadership topic: Work-Life Integration
Nicole Chang, Senior VP, Consulting Company Synopsis:A busy executive shares some personal decisions she made to involve her children in her professional life and carve out time to be with them in spite of her schedule.
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Subject Area: Strategic ManagementWork/Life Balance
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Services
Leadership topic: Work-Life Integration
Nicole Chang, Senior VP, Consulting Company Synopsis:An executive shares how she leverages her natural skills of multi-tasking to be effective, especially in senior management.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Work-Life Integration
Van Ton-Quinlivan, Vice Chancellor, Workforce and Economic Development for the California Community Colleges Synopsis:A senior leader talks about how she is very intentional about surrounding herself with people who have expertise she admires and respects.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Managing Boss and Expectations
Van Ton-Quinlivan, Vice Chancellor, Workforce and Economic Development for the California Community Colleges Synopsis:A senior leader talks about how she must be very strategic about maintaining her important relationships.
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Subject Area: Strategic ManagementWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Services
Leadership topic: Work-Life Integration
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior leader talks about how she works to build relationships in ways that matter.
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Subject Area: Work/Life BalanceDecision-Making
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Work-Life Integration
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior executive talks about how she must develop certain behaviors to be more effective and well accepted in a male-dominated industry.
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Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior executive talks about how she was coached to be more assertive to better fit into the male culture of her past industry.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Fitting In and Standing Out
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior executive talks about how she works to be intentional with her priorities to insure she can have work life balance.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: Services
Leadership topic: Managing Boss and Expectations
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:A senior executive talks about how she seeks out mentors and ways she engages them to be impactful for her.
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Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot Synopsis:Dana talks about how she visualizes her obligations as glass and rubber balls.
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Subject Area: Power and PoliticsWork/Life Balance
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Products & RetailServices
Leadership topic: Work-Life Integration
Martine Liautaud, Investor and Entrepreneur, Indosuez and Liautaud & Cie Synopsis:A senior leader talks about how she found entrepreneurship gave her the flexibility she needed to live a balanced life.
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Subject Area: Work/Life BalanceCareer DevelopmentEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: FinancialServices
Leadership topic: Work-Life Integration
Fran Maier, Founder and CEO, Various Ventures Synopsis:A senior leader shares the importance of avoiding people who deplete you.
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Subject Area: Work/Life BalanceCareer DevelopmentEntrepreneurship
Leadership Role: Senior Manager (VP-level)
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration
Fran Maier, Founder and CEO, Various Ventures Synopsis:What happens to people who drop out of the work force?
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Middle Manager
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration
Fran Maier, Founder and CEO, Various Ventures Synopsis:Avoid some of the pitfalls of reporting and presenting as a leader.
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Subject Area: Power and PoliticsWork/Life BalanceCareer DevelopmentEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: Services
Leadership topic: Managing Boss and Expectations
Fran Maier, Founder and CEO, Various Ventures Synopsis:A senior leader talks about how important it is to talk about what matters to you so that your network can help you leverage that for you.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: Services
Leadership topic: Managing Boss and Expectations
Fran Maier, Founder and CEO, Various Ventures Synopsis:A seasoned entrepreneur talks about how she overcomes the biases for entrepreneurs.
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Subject Area: Entrepreneurship
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: Services
Leadership topic: Fitting In and Standing Out
Fran Maier, Founder and CEO, Various Ventures Synopsis:A woman entrepreneur must often prove “she is hungry enough” to be an entrepreneur because she does not fit the stereotype.
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Subject Area: Decision-MakingEntrepreneurship
Leadership Role: Executive (C-Level)
Business Function:
Industry: Services
Leadership topic: Fitting In and Standing Out
Alex Jensen, Marketing Executive, BP Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: OperationsPower and PoliticsDecision-MakingEthicsWork/Life BalanceConflict
Leadership Role:
Business Function: General ManagementSales/MarketingStrategy
Industry: Products & RetailServices
Leadership topic: Managing Boss and Expectations
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior consultant shares behaviors she sees are important in a male dominated culture.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: ConsultingGeneral Management
Industry: Services
Leadership topic: Fitting In and Standing Out
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior consultant discusses how she embraces what makes her unique as a woman.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: ConsultingGeneral Management
Industry: Services
Leadership topic: Fitting In and Standing Out
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior leader talks about her focus and goals shifted over time based on marriage and children, but how these shifts still do not derail her primary values.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: ConsultingGeneral Management
Industry: Services
Leadership topic: What I Wish I Knew
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior executive manages important relationships while being located in Brazil, far from many of her family members and friends.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Work-Life Integration
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior leader shares very practical, tactical strategies of how she manages her busy schedule.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Services
Leadership topic: Work-Life Integration
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior executive uses different advice from mentors and sponsors to support her path.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Strategy
Industry: Services
Leadership topic: Fitting In and Standing Out
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior executive talks about the importance of having passions but how they vary in importance depending on where you are at in life.
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Subject Area: Work/Life Balance
Leadership Role: Senior Manager (VP-level)
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior executive shares how she now understands there are certain facets of her life that she can and cannot control.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Strategy
Industry: Services
Leadership topic: What I Wish I Knew
Maria Anhalt, Vice President of R&D for Automation Software, HP Synopsis:A senior executive talks about how her goals have changed through her career and ways she has positioned herself to achieve her goals.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: General Management
Industry: Services
Leadership topic: What I Wish I Knew
Maria Anhalt, Vice President of R&D for Automation Software, HP Synopsis:A senior executive talks about how she had to learn the importance of body language in her career advancement.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: What I Wish I Knew
Maria Anhalt, Vice President of R&D for Automation Software, HP Synopsis:A senior executive shares the insights she gains from being on a Board.
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Subject Area: Strategic ManagementCareer Development
Leadership Role: Board Level
Business Function:
Industry: Services
Leadership topic: Fitting In and Standing Out
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior executive shares the impact of the beliefs of her grandfather who thought women should not work because they take a job from a man.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Fitting In and Standing Out
Nicole Chang, Senior VP, Consulting Company Synopsis:An Executive struggles with how to build relationships and close deals with partners in Asia who are used to bonding after hours by drinking and going to spas, where she is not welcome.
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Subject Area: Strategic ManagementPower and PoliticsConflictCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Fitting In and Standing Out
Katherine August-deWilde, Executive and Board Member, First Republic Bank Synopsis:A senior executive urges you to push back on basic assumptions and fight for what you want.
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Subject Area: Career Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: What I Wish I Knew
Tracy Francis, Senior Partner, McKinsey Synopsis:A senior consultant shares her perspective on work-life balance and how she reconciles the imbalances.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Work-Life Integration
Katherine August-deWilde, Executive and Board Member, First Republic Bank Synopsis:A senior executive shares insights about advantages she sees as a woman.
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Subject Area: Career Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Managing Boss and Expectations
Katherine August-deWilde, Executive and Board Member, First Republic Bank Synopsis:A senior executive talks about how you must overcome inhibitions around asking for what you want.
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Subject Area: Power and PoliticsCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Fitting In and Standing Out
Yasmin Lukatz, Executive Director and CoFounder, ICON Synopsis:A senior leader emphasizes the importance of working in a place that appreciates you as a woman.
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Subject Area: Power and PoliticsCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Services
Leadership topic: Managing Boss and Expectations
Tracy Francis, Senior Partner, McKinsey Synopsis:A woman executive talks about how a good marriage depends on a couple’s ability to synchronize priorities.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration
Amy Brooks, EVP, Team Marketing and Business Operations, National Basketball Association Synopsis:A leader talks about how influential a story can be if it is told to inspire others.
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Gordon Bethune, Former CEO, Continental Airlines Synopsis:Reflections on turnaround at Continental Airlines.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Human ResourcesOperationsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Peter Loescher, CEO, Siemens Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingGlobalization
Leadership Role: Executive (C-Level)
Business Function: General ManagementStrategy
Industry: Services
Leadership topic: Leading Change
Gene Kohn, CEO, KPF Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: Human Resources
Industry: Services
Leadership topic: Difficult Conversations
Herb Kelleher, Former CEO, Southwest Airlines Synopsis:Reflections on culture at Southwest Airlines.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Vision, Values, and Culture
Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: OperationsCareer Development
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity