There are 80 videos in the "Services" collection
Jeff Clarke, CEO, KQED
Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: | Decision-Making, Human Resources, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Difficult Conversations |
Dave Kaval, CEO, Golden Baseball League
Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: | Conflict, Entrepreneurship, Human Resources |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Taking Charge |
Tom Friel, Former Chairman and CEO, Heidrick & Struggles
Synopsis:CEO inherits a CFO with fundamentally different values.
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Subject Area: | Conflict, Power and Politics |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Taking Charge |
Tom Friel, Former Chairman and CEO, Heidrick & Struggles
Synopsis:CEO of executive search firm gives insights into what he and others look for when choosing a CEO.
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Subject Area: | Career Development, Human Resources |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Vision, Values, and Culture |
Tom Friel, Former Chairman and CEO, Heidrick & Struggles
Synopsis:It is important to follow your instincts and to act quickly on important decisions.
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Subject Area: | Conflict, Power and Politics, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management, Human Resources |
Industry: | Services |
Leadership topic: | Difficult Conversations |
Joel Peterson, Business Leader and Lecturer, Stanford University
Synopsis:Stanford professor, entrepreneur, and business leader offers perspectives on personal balance and how to find what works for you.
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Subject Area: | Career Development, Work/Life Balance |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Leading Change |
Dave Kaval, CEO, Golden Baseball League
Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: | Entrepreneurship, Human Resources, Power and Politics |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Difficult Conversations |
Jeffrey Bewkes, CEO, Time Warner
Synopsis:Executive struggles to convey a conglomerate's complex business issues to a diverse board.
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Subject Area: | Power and Politics, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Vision, Values, and Culture |
Tom Friel, Former Chairman and CEO, Heidrick & Struggles
Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: | Human Resources, Power and Politics, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Developing Leaders |
Brian Helmick, Co-founder & President, Algentis
Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: | Decision-Making, Entrepreneurship, Human Resources |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management, Human Resources |
Industry: | Services |
Leadership topic: | Becoming a Leader |
Stephen Miles, Vice Chairman, Heidrick & Struggles
Synopsis:A leadership advisor scrambles when the CEO of a client firm upends a succession plan.
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Subject Area: | Career Development, Conflict, Power and Politics |
Leadership Role: | Board Level, Executive (C-Level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Developing Leaders |
Peter Loescher, CEO, Siemens
Synopsis:CEO is recruited after previous leaders left with scandalous charges and must inspire company to recover it's strong reputation while leading positive reform.
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Subject Area: | Ethics, Globalization, Power and Politics, Strategic Management |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Taking Charge |
Jim Haynes, Sr. Vice President, Bechtel Corp
Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: | Decision-Making, Human Resources, Mergers & Acquisitions, Operations, Strategic Management |
Leadership Role: | |
Business Function: | General Management, Operations/Supply Chain, Strategy |
Industry: | Services |
Leadership topic: | Motivating Teams |
Bill Henry, Principal Vice President, Bechtel Corporation
Synopsis:Vice President must break down silos and cultural differences to increase team performance and deliver on a highly complex project.
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Subject Area: | Operations, Power and Politics |
Leadership Role: | |
Business Function: | General Management, Operations/Supply Chain |
Industry: | Military/Government, Services |
Leadership topic: | Vision, Values, and Culture |
Donn Grimm, Principal Vice President, Bechtel Corporation
Synopsis:Vice President must overcome team friction by forcing teams to address their challenges with one another and raise their performance.
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Subject Area: | Conflict, Operations |
Leadership Role: | |
Business Function: | General Management, Operations/Supply Chain |
Industry: | Military/Government, Services |
Leadership topic: | Difficult Conversations |
Michael Costas, Principal Vice President, Bechtel Corporation
Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: | Conflict, Operations |
Leadership Role: | Middle Manager |
Business Function: | General Management, Operations/Supply Chain |
Industry: | Military/Government, Services |
Leadership topic: | Taking Charge |
Carol Daniels, CEO, ATP
Synopsis:A publishing company CEO wrestles with how to treat a senior executive responsible for an avoidable business disaster.
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Subject Area: | Operations, Decision-Making |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Difficult Conversations |
Bill Kern, CEO,
Synopsis:CEO must negotiate a truce between the sales force and support staff.
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Subject Area: | Strategic Management, Power and Politics, Conflict |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Storytelling |
Christian Roman, Story Artist, Pixar
Synopsis:A leader talks about how we use stories to learn about life and how to be successful.
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Subject Area: | Strategic Management, Career Development |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | General Management, Sales/Marketing |
Industry: | Financial, Products & Retail, Healthcare, Military/Government, High Tech, Services, Non-Profit |
Leadership topic: | Storytelling |
Nicole Khan, Co-Lead Design Change, Ideo
Synopsis:A leader talks about ways she can filter her repertoire of stories to find one that will really make an impact.
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Subject Area: | Career Development |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level) |
Business Function: | General Management, Sales/Marketing |
Industry: | Products & Retail, Services |
Leadership topic: | Storytelling |
Mindy Grossman, CEO, HSN Inc.
Synopsis:Storytelling and context in business is critical to long term brand success. Storytelling saved HSN and was a critical part of reinventing the business model from selling to inspiring through stories.
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Subject Area: | Strategic Management |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | Sales/Marketing |
Industry: | Financial, Products & Retail, High Tech, Services, Non-Profit |
Leadership topic: | Storytelling |
Nancy Duarte, Principal, Duarte, Inc.
Synopsis:The job of every leader is to curate the stories in your company. Find stories, find meaning, and amplify that. Sometimes decomission some stories.
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Subject Area: | Strategic Management, Career Development |
Leadership Role: | |
Business Function: | Sales/Marketing |
Industry: | Products & Retail, Services |
Leadership topic: | Storytelling |
Christiana Shi, President, Nike Inc.
Synopsis:A leader talks about how a good story makes you think, a better story makes you feel, a really great story makes you remember it time and time again.
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Subject Area: | Career Development |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | Sales/Marketing |
Industry: | High Tech, Services |
Leadership topic: | Storytelling |
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business
Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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Subject Area: | Strategic Management, Operations, Power and Politics |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | Sales/Marketing, Strategy |
Industry: | Products & Retail, Services |
Leadership topic: | Storytelling |
David Hornik, General Partner, August Capital
Synopsis:A leader talks about how using humor with your branding and story can be powerful.
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Subject Area: | Strategic Management |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | |
Industry: | Products & Retail, High Tech, Services |
Leadership topic: | Storytelling |
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business
Synopsis:Aaker speaks to the science behind the power of empathy in storytelling.
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Subject Area: | Strategic Management, Power and Politics |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | Sales/Marketing |
Industry: | Services |
Leadership topic: | Storytelling |
Nathan Hubbard, Head of Commerce, Twitter
Synopsis:Nathan Hubbard shares how he relates his personal story as a way to humanize Ticketmaster for consumers to turn around the company.
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Subject Area: | Career Development |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | General Management, Sales/Marketing |
Industry: | Products & Retail, High Tech, Services |
Leadership topic: | Storytelling |
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business
Synopsis:Aaker speaks to the power of purpose in storytelling.
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Subject Area: | Strategic Management, Power and Politics |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | Sales/Marketing |
Industry: | Services |
Leadership topic: | Storytelling |
Larry Melton, Project Executive Director, Bechtel Corporation
Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: | Strategic Management |
Leadership Role: | Middle Manager |
Business Function: | General Management, R&D/Product Development |
Industry: | Military/Government, Services |
Leadership topic: | Motivating Teams |
Geetha Rao, CEO, Silicon Valley Start-up
Synopsis:Company decides to adopt new quality standards and executive must win over a high-profile critic of the change.
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Subject Area: | Innovation, Power and Politics |
Leadership Role: | |
Business Function: | R&D/Product Development |
Industry: | Services |
Leadership topic: | Innovation |
Nicole Chang, Senior VP, Consulting Company
Synopsis:A woman executive talks about how you should plan and manage your dreams.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Nicole Chang, Senior VP, Consulting Company
Synopsis:A woman executive shares how important it is to take care of yourself and to not assume others are working to make you successful.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Nicole Chang, Senior VP, Consulting Company
Synopsis:An executive talks about how she worked through the challenges of childcare and ways of leveraging different resources to free time for her work.
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Subject Area: | Work/Life Balance |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management, Strategy |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Nicole Chang, Senior VP, Consulting Company
Synopsis:A busy executive shares some personal decisions she made to involve her children in her professional life and carve out time to be with them in spite of her schedule.
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Subject Area: | Strategic Management, Work/Life Balance |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Nicole Chang, Senior VP, Consulting Company
Synopsis:An executive shares how she leverages her natural skills of multi-tasking to be effective, especially in senior management.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Van Ton-Quinlivan, Vice Chancellor, Workforce and Economic Development for the California Community Colleges
Synopsis:A senior leader talks about how she is very intentional about surrounding herself with people who have expertise she admires and respects.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Van Ton-Quinlivan, Vice Chancellor, Workforce and Economic Development for the California Community Colleges
Synopsis:A senior leader talks about how she must be very strategic about maintaining her important relationships.
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Subject Area: | Strategic Management, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:A senior leader talks about how she works to build relationships in ways that matter.
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Subject Area: | Work/Life Balance, Decision-Making |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:A senior executive talks about how she must develop certain behaviors to be more effective and well accepted in a male-dominated industry.
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Subject Area: | Strategic Management, Power and Politics, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Products & Retail, Services |
Leadership topic: | Fitting In and Standing Out |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:A senior executive talks about how she was coached to be more assertive to better fit into the male culture of her past industry.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Products & Retail, Services |
Leadership topic: | Fitting In and Standing Out |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:A senior executive talks about how she works to be intentional with her priorities to insure she can have work life balance.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:A senior executive talks about how she seeks out mentors and ways she engages them to be impactful for her.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Products & Retail, Services |
Leadership topic: | Managing Boss and Expectations |
Dana Bloom, VP & General Manager of Keep Collective, Stella and Dot
Synopsis:Dana talks about how she visualizes her obligations as glass and rubber balls.
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Subject Area: | Power and Politics, Work/Life Balance |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management, Strategy |
Industry: | Products & Retail, Services |
Leadership topic: | Work-Life Integration |
Martine Liautaud, Investor and Entrepreneur, Indosuez and Liautaud & Cie
Synopsis:A senior leader talks about how she found entrepreneurship gave her the flexibility she needed to live a balanced life.
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Subject Area: | Work/Life Balance, Career Development, Entrepreneurship |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Financial, Services |
Leadership topic: | Work-Life Integration |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:A senior leader shares the importance of avoiding people who deplete you.
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Subject Area: | Work/Life Balance, Career Development, Entrepreneurship |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:What happens to people who drop out of the work force?
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Middle Manager |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:Avoid some of the pitfalls of reporting and presenting as a leader.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development, Entrepreneurship |
Leadership Role: | Executive (C-Level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:A senior leader talks about how important it is to talk about what matters to you so that your network can help you leverage that for you.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:A seasoned entrepreneur talks about how she overcomes the biases for entrepreneurs.
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Subject Area: | Entrepreneurship |
Leadership Role: | Executive (C-Level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Fran Maier, Founder and CEO, Various Ventures
Synopsis:A woman entrepreneur must often prove “she is hungry enough” to be an entrepreneur because she does not fit the stereotype.
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Subject Area: | Decision-Making, Entrepreneurship |
Leadership Role: | Executive (C-Level) |
Business Function: | |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Alex Jensen, Marketing Executive, BP
Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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Subject Area: | Operations, Power and Politics, Decision-Making, Ethics, Work/Life Balance, Conflict |
Leadership Role: | |
Business Function: | General Management, Sales/Marketing, Strategy |
Industry: | Products & Retail, Services |
Leadership topic: | Managing Boss and Expectations |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior consultant shares behaviors she sees are important in a male dominated culture.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting, General Management |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior consultant discusses how she embraces what makes her unique as a woman.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting, General Management |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior leader talks about her focus and goals shifted over time based on marriage and children, but how these shifts still do not derail her primary values.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting, General Management |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior executive manages important relationships while being located in Brazil, far from many of her family members and friends.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior leader shares very practical, tactical strategies of how she manages her busy schedule.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior executive uses different advice from mentors and sponsors to support her path.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior executive talks about the importance of having passions but how they vary in importance depending on where you are at in life.
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Subject Area: | Work/Life Balance |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior executive shares how she now understands there are certain facets of her life that she can and cannot control.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Maria Anhalt, Vice President of R&D for Automation Software, HP
Synopsis:A senior executive talks about how her goals have changed through her career and ways she has positioned herself to achieve her goals.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Maria Anhalt, Vice President of R&D for Automation Software, HP
Synopsis:A senior executive talks about how she had to learn the importance of body language in her career advancement.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Maria Anhalt, Vice President of R&D for Automation Software, HP
Synopsis:A senior executive shares the insights she gains from being on a Board.
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Subject Area: | Strategic Management, Career Development |
Leadership Role: | Board Level |
Business Function: | |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior executive shares the impact of the beliefs of her grandfather who thought women should not work because they take a job from a man.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Nicole Chang, Senior VP, Consulting Company
Synopsis:An Executive struggles with how to build relationships and close deals with partners in Asia who are used to bonding after hours by drinking and going to spas, where she is not welcome.
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Subject Area: | Strategic Management, Power and Politics, Conflict, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Katherine August-deWilde, Executive and Board Member, First Republic Bank
Synopsis:A senior executive urges you to push back on basic assumptions and fight for what you want.
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Subject Area: | Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | What I Wish I Knew |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A senior consultant shares her perspective on work-life balance and how she reconciles the imbalances.
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Subject Area: | Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Consulting |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Katherine August-deWilde, Executive and Board Member, First Republic Bank
Synopsis:A senior executive shares insights about advantages she sees as a woman.
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Subject Area: | Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Katherine August-deWilde, Executive and Board Member, First Republic Bank
Synopsis:A senior executive talks about how you must overcome inhibitions around asking for what you want.
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Subject Area: | Power and Politics, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Fitting In and Standing Out |
Yasmin Lukatz, Executive Director and CoFounder, ICON
Synopsis:A senior leader emphasizes the importance of working in a place that appreciates you as a woman.
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Subject Area: | Power and Politics, Career Development |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Managing Boss and Expectations |
Tracy Francis, Senior Partner, McKinsey
Synopsis:A woman executive talks about how a good marriage depends on a couple’s ability to synchronize priorities.
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Subject Area: | Power and Politics, Work/Life Balance, Career Development |
Leadership Role: | Senior Manager (VP-level) |
Business Function: | Strategy |
Industry: | Services |
Leadership topic: | Work-Life Integration |
Amy Brooks, EVP, Team Marketing and Business Operations, National Basketball Association
Synopsis:A leader talks about how influential a story can be if it is told to inspire others.
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Subject Area: | Strategic Management, Work/Life Balance, Career Development |
Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
Business Function: | General Management, Sales/Marketing, Strategy |
Industry: | Services |
Leadership topic: | Storytelling |
Gordon Bethune, Former CEO, Continental Airlines
Synopsis:Reflections on turnaround at Continental Airlines.
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Subject Area: | Human Resources, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Taking Charge |
Chris Tilghman, Director, Inside Track
Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: | Human Resources, Operations, Conflict, Career Development |
Leadership Role: | Middle Manager |
Business Function: | General Management, Sales/Marketing, Human Resources |
Industry: | Services |
Leadership topic: | Becoming a Leader |
Marla Wright, Program Manager, Bechtel Corporation
Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: | Operations, Power and Politics, Conflict |
Leadership Role: | Middle Manager |
Business Function: | General Management, R&D/Product Development |
Industry: | Military/Government, Services |
Leadership topic: | Difficult Conversations |
Peter Loescher, CEO, Siemens
Synopsis:New CEO must build a culture of accountability to change the way business is done after a scandal.
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Subject Area: | Strategic Management, Power and Politics, Decision-Making, Globalization |
Leadership Role: | Executive (C-Level) |
Business Function: | General Management, Strategy |
Industry: | Services |
Leadership topic: | Leading Change |
Gene Kohn, CEO, KPF
Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: | Human Resources, Conflict, Ethics |
Leadership Role: | Board Level |
Business Function: | Human Resources |
Industry: | Services |
Leadership topic: | Difficult Conversations |
Herb Kelleher, Former CEO, Southwest Airlines
Synopsis:Reflections on culture at Southwest Airlines.
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Subject Area: | Human Resources, Strategic Management |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Vision, Values, and Culture |
Toby Seay, Senior Vice President, Bechtel
Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: | Operations, Career Development |
Leadership Role: | |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Developing Leaders |
Bob Holden, former General Manager, Rent.com (eBay)
Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: | Operations, Decision-Making |
Leadership Role: | Middle Manager |
Business Function: | General Management |
Industry: | Products & Retail, Services |
Leadership topic: | Becoming a Leader |
Gene Kohn, CEO, KPF
Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: | Human Resources, Conflict, Ethics |
Leadership Role: | Board Level |
Business Function: | General Management |
Industry: | Services |
Leadership topic: | Diversity |