There are 73 videos in the "Middle Manager" collection

Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:CEO must adjust priorities and organizational focus to better align with the mission.
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Subject Area: ConflictDecision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Andrea So, Captain, U.S. Army Synopsis:Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
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Subject Area: OperationsPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to respond when she is no longer invited to empowered to do her job.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Middle Manager
Business Function: Human ResourcesR&D/Product Development
Industry: Military/Government
Leadership topic: Taking Charge
Deanna Won, Officer, Air Force Synopsis:Leader must determine how to deal with problem employee who is disruptive to group.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Human ResourcesOperations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel shares how she is able to motivate people to work hard and do jobs that are risky and dangerous.
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Subject Area: Human Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: ConflictHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Beth Silsdorf, Commander, U.S. Navy Synopsis:Naval Officer makes an unpopular decision and must persuade her team to fall in behind her.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Colonel describes what it takes to be a good leader.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Taking Charge
Gayle Colvin, Colonel, U.S. Air Force Synopsis:Integrity is important for everybody within an organization. It could mean the difference between life and death.
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Subject Area: Ethics
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Josh Golomb, General Manager, DaVita Synopsis:Golomb must overcome a feeling of personal failure when the fast-growing division he co-leads encounters difficulty.
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Subject Area: EntrepreneurshipOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Nicole Malachowski, Officer, United States Air Force Synopsis:Female Officer must overcome the lack of confidence in her abilities because she is a woman.
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Subject Area: ConflictOperationsDecision-Making
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Managing Boss and Expectations
Nicole Malachowski, Officer, United States Air Force Synopsis:Air Force Officer must determine whether or not to include a pilot who has a great attitude but lacks the necessary expertise for critical missions.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Officer clearly sees a problem in the organizational culture but is not in a position to directly make changes.
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Subject Area: Decision-MakingStrategic Management
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Chris Tilghman, Director, Inside Track Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a division in India must overcome challenges when he transitions back to the United States.
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Subject Area: Globalization
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to proceed when supervisor makes a decision that would present a clear conflict of interest.
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Subject Area: Decision-MakingEthicsPower and Politics
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must handle a direct report who he had informally promoted, but was later confronted.
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Subject Area: ConflictPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Difficult Conversations
Michael Costas, Principal Vice President, Bechtel Corporation Synopsis:Program Director must regain the trust of a client and motivate his team to perform after a serious technical issue and program schedule slip.
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Subject Area: ConflictOperations
Leadership Role: Middle Manager
Business Function: General ManagementOperations/Supply Chain
Industry: Military/GovernmentServices
Leadership topic: Taking Charge
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army Captain must confront overwhelming odds and overcome fear, fatigue, and ambiguity.
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Subject Area: Decision-MakingEthicsOperationsPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: EthicsHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Dena Braeger, Captain, U.S. Army Synopsis:Army Captain in Iraq deals with a subordinate who challenges her authority based on her gender.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Nicole Blatt, Lieutenant Colonel, U.S. Air Force Synopsis:An Air Force officer campaigns for the adoption of a new weapon that will protect soldiers in Iraq.
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Subject Area: InnovationPower and PoliticsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Innovation
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Young manager must respond to a superior who voices negative stereotypes.
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Subject Area: Power and PoliticsConflict
Leadership Role: Middle Manager
Business Function: Finance/Accounting
Industry: Financial
Leadership topic: Fitting In and Standing Out
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Career DevelopmentConflictHuman ResourcesMergers & AcquisitionsPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Roy Gilbert, Director, User Operations & Policy, Google Synopsis:The general manager of a fast-growing division confronts the limits of a hands-on style.
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Subject Area: Decision-MakingGlobalizationOperations
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Becoming a Leader
Mike Folgner, former General Manager, Video, Yahoo Synopsis:After Yahoo acquires his early-stage startup, an entrepreneur must manage a team resistant to change.
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Subject Area: ConflictInnovationOperations
Leadership Role: Middle Manager
Business Function: R&D/Product Development
Industry: High Tech
Leadership topic: Becoming a Leader
Roy Vella, Former Director, Merchant Services, PayPal Synopsis:To sell his vision for a new business venture, a manager must convince two disparate companies to collaborate.
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Subject Area: InnovationPower and PoliticsEntrepreneurship
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product DevelopmentStrategy
Industry: High Tech
Leadership topic: Storytelling
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Human ResourcesOperationsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Christiana Shi, President, Nike Inc. Synopsis:A leader talks about how a good story makes you think, a better story makes you feel, a really great story makes you remember it time and time again.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: High TechServices
Leadership topic: Storytelling
Jeff Jordan, Investor, Andreessen Horowitz Synopsis:A leader talks about how story is a way of bringing products and a company to life.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: General ManagementSales/Marketing
Industry: High Tech
Leadership topic: Storytelling
Leslie Witt, Associated Partner, Ideo Synopsis:A leader talks about how she uses the power of words to shift the perspective of her audience.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: Strategy
Industry: Healthcare
Leadership topic: Storytelling
James Buckhouse, Head of Content, Sequoia Synopsis:A leader talks about how every type of business needs to tell stories because the products can't speak for themselves.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Strategy
Industry: High Tech
Leadership topic: Storytelling
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army Synopsis:Army leader must overcome his own fears and uncertainty to lead decisively and courageously through overwhelming odds.
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Subject Area: Strategic ManagementPower and PoliticsDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Military/Government
Leadership topic: Taking Charge
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the science behind the power of empathy in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Jennifer Aaker shares the behavioral science behind the power of story.
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Christian Roman, Story Artist, Pixar Synopsis:A leader talks about how we use stories to learn about life and how to be successful.
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Tory Burch, CEO, Tory Burch LLC Synopsis:Leaders talks about how a good story should be unique and capture the essence of the product.
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Subject Area: Career Development
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry:
Leadership topic: Storytelling
Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker shares the science behind the power of humor in story.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/MarketingStrategy
Industry:
Leadership topic: Storytelling
Christy Turlington, Founder, Every Mother Counts Synopsis:A Nonprofit founder talks about how she uses story to further her organization's mission.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Strategy
Industry: Non-Profit
Leadership topic: Storytelling
David Hornik, General Partner, August Capital Synopsis:A leader talks about how using humor with your branding and story can be powerful.
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Subject Area: Strategic Management
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function:
Industry: Products & RetailHigh TechServices
Leadership topic: Storytelling
Nathan Hubbard, Head of Commerce, Twitter Synopsis:Nathan Hubbard shares how he relates his personal story as a way to humanize Ticketmaster for consumers to turn around the company.
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Mindy Grossman, CEO, HSN Inc. Synopsis:Storytelling and context in business is critical to long term brand success. Storytelling saved HSN and was a critical part of reinventing the business model from selling to inspiring through stories.
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Leslie Blodgett, Executive Chairman, Bare Escentuals Synopsis:Founder shares her insights about how she uses empathy in storytelling.
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Jennifer Aaker, General Atlantic Partners Professor of Marketing, Stanford Graduate School of Business Synopsis:Aaker speaks to the power of purpose in storytelling.
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Subject Area: Strategic ManagementPower and Politics
Leadership Role: Board LevelSenior Manager (VP-level)Executive (C-Level)Middle Manager
Business Function: Sales/Marketing
Industry: Services
Leadership topic: Storytelling
Larry Melton, Project Executive Director, Bechtel Corporation Synopsis:Project Director addresses how he uses senior manager reviews to increase productivity rather than leave people feeling disengaged and demotivated.
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Subject Area: Strategic Management
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Motivating Teams
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Build an online and offline presence to help you communicate your qualification as a credible and compelling candidate for opportunities. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel shares the most effective strategies to build and maintain a professional network that will support your career advancement. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel shares key insights about how to manage your career and network to facilitate a move into senior executive roles. In particular, he explains how to engage with executive recruiters in a meaningful and productive way that will support your long-term career aspirations. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:When seeking a career pivot, consider your transferable skills and imagine how they can be applied in a new environment along with your knowledge of a particular industry. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Jody Greenstone Miller discusses the foundation of any career pivot—matching your career objectives with your life cycle, which today’s employment environment allows you to do like never before. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:When pivoting, it is important to be realistic, patient and nimble. Be prepared to step back in order to achieve your final goal. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Jody Greenstone Miller, Founder and CEO, Business Talent Group Synopsis:Conduct an inventory of your professional skills to determine where you may have gaps and then build your knowledge base through project work, pro bono work, or internships. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Tom Friel discusses the startup career track, including how to decide if it's right for you and what kinds of roles are worth the risk. ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function:
Industry:
Leadership topic: Navigating Career Transitions
Fran Maier, Founder and CEO, Various Ventures Synopsis:What happens to people who drop out of the work force?
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Subject Area: Work/Life BalanceCareer Development
Leadership Role: Middle Manager
Business Function: Strategy
Industry: Services
Leadership topic: Work-Life Integration
Lisa Dawe, Division VP, DaVita Synopsis:A management trainee takes over an under-performing clinic with a staff unaccustomed to solving problems.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Bob Holden, former General Manager, Rent.com (eBay) Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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Subject Area: OperationsDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Products & RetailServices
Leadership topic: Becoming a Leader
Amy Brooks, EVP, Team Marketing and Business Operations, National Basketball Association Synopsis:A leader talks about how influential a story can be if it is told to inspire others.
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Jim Roth, Manager, Dell Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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Subject Area: Operations
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Marla Wright, Program Manager, Bechtel Corporation Synopsis:Manager struggles with a counterpart whose behaviors are jeopardizing the project success.
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Subject Area: OperationsPower and PoliticsConflict
Leadership Role: Middle Manager
Business Function: General ManagementR&D/Product Development
Industry: Military/GovernmentServices
Leadership topic: Difficult Conversations
Carol Fishman Cohen, Cofounder, iRelaunch Synopsis:When returning to the workforce after a break, consider the stories of others as a source of advice, perspective and guidance (panel discussion). ( Alumni Only )
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: General Management
Industry:
Leadership topic: Navigating Career Transitions
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new leader in a corporate job, Groberg must manage up and assuage frustrations with his manager by establishing communications and building a relationship to work together regardless.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Leading a small squad in a war zone, Jacobs encounters a surprise attack and must decide how to proceed without guidance, despite having little experience and everything at stake.
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Subject Area: Strategic ManagementConflictDecision-Making
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Nicole Malachowski, Officer, United States Air Force Synopsis:Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
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Subject Area: ConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Difficult Conversations
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new officer in the Army Groberg given command of his first combat unit of 24 direct reports, yet doubts himself and must learn how to lead while establishing himself as credible and trustworthy with his new team.
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Subject Area: Strategic ManagementPower and PoliticsCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge
Jack Jacobs, Medal of Honor Recipient and Business Leader, U.S. Army, Financial Companies, and Philanthropic Organizations Synopsis:Taking on a new leadership position, an Army Officer must decide whether or not to replace a well-respected, senior leader who comes to work drunk.
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Subject Area: ConflictDecision-MakingEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Dena Braeger, Captain, U.S. Army Synopsis:Army officer considers whether or not an outstanding soldier who fails a drug test should pay the consequences.
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Subject Area: Power and PoliticsConflictEthics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Marene Allison, Officer, U.S. Army Synopsis:A woman from the first class of West Point discusses what values guided her when she had no role model.
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Subject Area: Career Development
Leadership Role: Middle Manager
Business Function: Human Resources
Industry: Military/Government
Leadership topic: Vision, Values, and Culture